Routine replies and positive messages should close with ________.
A) a sincere apology for the trouble caused
B) information highlighting a benefit to the audience
C) a detailed explanation of the request
D) a mention of the consequences of non-compliance

Question

Quizplus · Accepted Answer

Closing with information highlighting a benefit to the audience helps to leave a positive impression and reinforces the value of the message. Apologizing, providing a detailed explanation of the request, or mentioning consequences of non-compliance may not always be necessary or appropriate for routine replies and positive messages.

Routine Replies and Positive Messages Should Close with ________