Most routine communications are ________.
A) impersonal
B) neutral
C) positive
D) negative
Correct Answer:
Verified
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Q54: When granting claims and requests for adjustment
Q55: When granting claims and requests for adjustment
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Q58: When writing positive letters you should close
Q59: Which of the following is a pointer
Q60: Which of the following is a guideline
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Q62: In order to write a successful news
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