Gail Sayers is a sales representative with Countrywide Transport, a company that provides chartered flights—airplanes, pilots, staff, and services—to client groups. She has just closed a large sale of several flights each week for four months to a service organization of Orthodox Jewish college students. The students are sent on work service projects all across the United States. The first flights will begin one week after the closing date.
-Every week,Gail puts together a summary of all the information about all the flights coming up in the next month and e-mails it to the client. This most likely allows her to:
A)cover her tracks so she can provide a record of customer service
B)save on the transmission time it would take to fax the information
C)leave the details to the client to arrange
D)keep the client informed in real time as arrangements are made
E)keep the client informed without overwhelming them with multiple e-mails

Question

Quizplus · Accepted Answer

Gail's weekly summaries of the flights for the next month are a way to keep the client informed about upcoming arrangements without sending multiple emails for each update or change, thus avoiding overwhelming them with too much communication.

Gail Sayers Is a Sales Representative with Countrywide Transport, a Company