Question 1

_________ is NOT a benefit of the NASCAR app.

Accepted Answer

The NASCAR app provides benefits such as digital notes, highlighted violations, and quick access to the rulebook, but reducing the number of violations is not a direct benefit of the app itself.

Question 2

_________ are materials, services, and information that flow through and are transformed as a result of process activities.

Accepted Answer

Inputs are the materials, services, and information that enter a process and are then transformed by the process activities into outputs.

Question 3

_________ is an example of efficiency.

Accepted Answer

Automating order entry is an example of efficiency because it streamlines the process, reduces manual errors, and saves time, directly impacting how resources are utilized to achieve outputs.

Question 4

_________ uses a "clean sheet" perspective.

Accepted Answer

Business Process Reengineering (BPR) uses a "clean sheet" perspective, meaning it involves radically redesigning an organization's existing processes to achieve dramatic improvements in productivity, cycle times, and quality.

Question 5

_________ is the result of optimizing the manufacturing and logistics processes.

Accepted Answer

The answer of _________ is the result of optimizing the...

Question 6

_________ are people and equipment that perform process activities.

Accepted Answer

Resources are the people and equipment that perform process activities, encompassing both human and non-human elements necessary for the process to function.

Question 7

The NBA's use of virtual reality indicates they are using Porter's __________ strategy for competitive advantage.

Accepted Answer

The NBA's use of virtual reality indicates they are using Porter's innovation strategy for competitive advantage. Innovation is the process of creating new products or services, or improving existing ones. The NBA's use of virtual reality is an example of innovation, as it is a new way to experience basketball games.

Question 8

In September 2014, NASCAR implemented an app from _________ to perform prerace inspections.

Accepted Answer

NASCAR implemented an app from Microsoft to perform prerace inspections in September 2014, leveraging Microsoft's technology to streamline and enhance the inspection process.

Question 9

No other North American professional sports league compares to ____ in its ability to exploit social media.

Accepted Answer

The NBA has been particularly successful in leveraging social media to engage fans, promote its players and teams, and expand its global audience. This has included innovative use of platforms like Twitter, Instagram, and Facebook, making it stand out among North American professional sports leagues.

Question 10

_________ is the result of optimizing the marketing and innovation processes.

Accepted Answer

The answer of _________ is the result of optimizing the...

Question 11

NASCAR's new prerace app uses a _________ to track a car's inspection process.

Accepted Answer

A dashboard is typically used in this context to visually track and display key data points, including the progress of a car's inspection process in NASCAR.

Question 12

Fulfillment processes are NOT completed by __________.

Accepted Answer

Fulfillment processes involve completing an order and ensuring it is delivered to the customer. This includes activities such as processing the order, picking, packing, shipping, and handling returns. Purchasing, however, is concerned with acquiring goods or services needed by the company from external sources and does not directly deal with order fulfillment to customers.

Question 13

_________ is the result of optimizing operations and supplier processes.

Accepted Answer

Optimizing operations and supplier processes primarily aims to reduce costs by improving efficiency and eliminating waste.

Question 14

_________ is an example of effectiveness.

Accepted Answer

Effectiveness is about achieving goals and meeting the needs or expectations, such as increasing customer satisfaction. The other options are more related to efficiency, which is about the means of achieving goals, often focusing on the process improvements and time savings.

Question 15

Procurement processes are NOT completed by _________.

Accepted Answer

Sales departments are typically responsible for generating revenue by selling products or services to customers, not for the procurement process, which involves obtaining goods or services for the company's use.

Question 16

The NBA is using virtual reality to ________.

Accepted Answer

The NBA uses virtual reality to enhance the experience for remote fans, allowing them to feel as if they are sitting courtside during games.

Question 17

_________ are the product or service created by the process.

Accepted Answer

Outputs are the products or services created by a process, representing the end result of the process's activities.

Question 18

_________ is the result of optimizing the design, development, and production processes.

Accepted Answer

The answer of _________ is the result of optimizing the...

Question 19

_________ is the result of optimizing each individuals' work processes.

Accepted Answer

Optimizing each individual's work processes leads to increased efficiency and output, which is essentially the definition of productivity. This optimization allows for more work to be done in less time or with less effort, thereby improving productivity.

Question 20

_________ is the result of optimizing and aligning business processes to fulfill customers' needs, wants, and desires.

Accepted Answer

Customer satisfaction is achieved by optimizing and aligning business processes to effectively meet the needs, wants, and desires of customers.

Quiz 2: Organizational Strategy, Competitive Advantage, and Information Systems

_________ is NOT a benefit of the NASCAR app.

_________ are materials, services, and information that flow through and are transformed as a result of process activities.

_________ is an example of efficiency.

_________ uses a "clean sheet" perspective.

_________ is the result of optimizing the manufacturing and logistics processes.

_________ are people and equipment that perform process activities.

The NBA's use of virtual reality indicates they are using Porter's __________ strategy for competitive advantage.

In September 2014, NASCAR implemented an app from _________ to perform prerace inspections.

No other North American professional sports league compares to ____ in its ability to exploit social media.

_________ is the result of optimizing the marketing and innovation processes.

NASCAR's new prerace app uses a _________ to track a car's inspection process.

Fulfillment processes are NOT completed by __________.

_________ is the result of optimizing operations and supplier processes.

_________ is an example of effectiveness.

Procurement processes are NOT completed by _________.

The NBA is using virtual reality to ________.

_________ are the product or service created by the process.

_________ is the result of optimizing the design, development, and production processes.

_________ is the result of optimizing each individuals' work processes.

_________ is the result of optimizing and aligning business processes to fulfill customers' needs, wants, and desires.