Question 1

All of the following are specialized informational resources for e-business except ____ systems.

Accepted Answer

All of the other options (customer tracking, order tracking, order fulfillment, and online content-monitoring) are specialized informational resources for e-business. Computer hardware, on the other hand, is a necessary component for conducting e-business but not a specialized informational resource.

Question 2

Google and Yahoo! are both examples of _____.

Accepted Answer

Both Google and Yahoo! are web search engines, allowing users to search for information on the internet.

Question 3

When Dell Computer allows workers in a foreign country to provide technical assistance to its customers, it is engaging in _____.

Accepted Answer

Dell Computer is outsourcing the technical assistance work to workers in a foreign country.

Question 4

Money that an electronics retailer receives through the online sales of extended warranty plans provides a(n) ____ for the company.

Accepted Answer

Money received through the online sales of extended warranty plans creates a new revenue stream for the company, as it is a separate source of income from its primary sales of electronics.

Question 5

Claire browses for clothing at Banana Republic's website, but goes to a Banana Republic store to try on and purchase the clothing.This demonstrates what aspect of e-business?

Accepted Answer

Claire's behavior demonstrates how a firm's website can lead to increased sales in its physical stores. She used the website as a tool for browsing and researching products, but ultimately made her purchase in person at a physical store. This phenomenon is known as "webrooming," and it is becoming increasingly popular among consumers.

Question 6

The organized effort of individuals to produce and sell, for a profit, the products and services that satisfy society's needs through the facilities available on the Internet is referred to as _____.

Accepted Answer

The answer of The organized effort of individuals to produce...

Question 7

Jason has to purchase specialized software that will allow his company to accept credit cards online for purchases from his company's website.This software is a(n) ____ resource for this e-business.

Accepted Answer

The answer of Jason has to purchase specialized software that...

Question 8

A ____ is a source of revenue flowing into the firm.

Accepted Answer

A revenue stream is a source of income for a company. It refers to the flow of money coming into a business from various sources, such as sales of products or services, licensing fees, advertising revenue, or investments. The term "stream" suggests a continuous and predictable flow of income, which is essential for a company's long-term viability and growth.

Question 9

Which of the types of resources needed for an e-business is Storybook.com most likely to receive from an investor?

Accepted Answer

Storybook.com is most likely to receive financial resources from an investor as it is required for starting and running an e-business. Other resources like human, software, material, and informational resources may also be required but financial resources are the most critical for an e-business.

Question 10

Once Dickey's Restaurants establishes its website, the owners of the restaurant chain will most likely

Accepted Answer

The owners of the restaurant chain will most likely manage the site on their own computers because they are the ones who are most familiar with the restaurant and its menu.

Question 11

Website designers, web masters, and programmers belong to which of the following specialized e-business resources?

Accepted Answer

Human resources include website designers, web masters, and programmers.

Question 12

Computers and software belong to which of the following specialized e-business resources?

Accepted Answer

Computers and software are considered material resources as they are tangible assets used in e-business operations.

Question 13

To find a particular website, Debbie Newton can take advantage of a

Accepted Answer

A free search engine such as Google or Bing can help Debbie Newton find the particular website she is looking for by simply typing in relevant keywords or phrases.

Question 14

Every website on the Internet is identified by

Accepted Answer

Every website on the Internet is identified by a Uniform Resource Locator (URL) address, also known as a web address. The URL contains the domain name, such as www.example.com, which identifies a specific website on the Internet.

Question 15

Advertising and the sales revenues earned from sales conducted over the Internet are popular _____.

Accepted Answer

The phrase "revenue streams" is commonly used to refer to the income generated by sales conducted over the internet. The other options, while not technically incorrect, are not as commonly associated with this particular context.

Question 16

Which of the following would not be considered a revenue stream?

Accepted Answer

The sale of a Sony music warehouse would be a one-time transaction and not a recurring revenue stream like the other options listed.

Question 17

"http://www.businessweek.com" is referred to as a(n) ______.

Accepted Answer

Uniform Resource Locator (URL) is a unique address that identifies a resource on the internet. In this case, "http://www.businessweek.com" is the URL of the Businessweek website.

Question 18

Ashley wants to increase the profits of her e-business.What two ways can she accomplish her goal of increasing profits?

Accepted Answer

Cutting back on expenses will reduce the costs associated with running the business, while increasing sales will bring in more revenue. This combination will result in increased profits. The other options either do not directly contribute to profit or may actually increase expenses without necessarily increasing sales.

Question 19

Howie stops offering free shipping to his online customers.Howie is trying to increase his profits by

Accepted Answer

By stopping free shipping, Howie is decreasing his expenses, which will increase his profits.

Question 20

Larry and his staff of leather experts are well-known for their ability to create custom-made, high-quality leather goods.Larry knows that he could increase his profits considerably by setting up a website, but he and his staff have minimal computer skills.Larry's best option is to

Accepted Answer

Outsourcing the design and maintenance of the website will allow Larry and his team to focus on what they do best – creating high-quality leather goods. It will also ensure that the website is of high quality and functioning properly, as it will be designed and maintained by professionals with the necessary skills and expertise. This will ultimately lead to an increase in profits for Larry's business.

Quiz 14: Understanding Information and E-Business