________ keeps guests happy and creates repeat business, which is less expensive than
attracting new guests.
Correct Answer:
Verified
Q31: _ are a set of moral principles
Q32: Outstanding _ leads to guest loyalty.
Q33: A feeling of partnership in which employees
Q34: Etiquette is about:
A)how we react during a
Q35: The Disney service model begins with a
Q37: Ethics is:
A)a cost to the service industry
B)a
Q38: All of the following are key elements
Q39: The _ are the people who work
Q40: In order to empower employees, managers should
Q41: "Service Spirit" may be defined differently for
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