Question 1

The key points of a meeting that are distributed subsequent to the meeting, are known as the "seconds" of a meeting.

Accepted Answer

The term is actually "minutes" of a meeting, not "seconds." The term "minutes" refers to the written record of key points, decisions, and actions from a meeting that are distributed after the meeting has taken place.

Question 2

Group facilitation is a process of intervening to help a group improve in goal setting, action planning, problem solving, conflict management, and decision making in order to increase the group's effectiveness.

Accepted Answer

This definition accurately describes the process of group facilitation.

Question 3

Teleconferencing can reduce the expense of bringing people from distant locations to the meeting.

Accepted Answer

Teleconferencing allows people to participate in meetings from different locations without the need for travel, which can significantly reduce expenses.

Question 4

Which of the following is an appropriate purpose for calling a meeting?

Accepted Answer

A meeting can be called to exchange information or to solve a problem. However, it is not an appropriate purpose to award pay raises for employees as that can be handled through other means such as performance reviews or individual meetings with employees.

Question 5

Consensus is easier to reach when there is diversity within a group.

Accepted Answer

Diversity can introduce a wider range of perspectives and opinions, which can make reaching consensus more challenging.

Question 6

Closure means reaching a conclusion with respect to a given agenda item.

Accepted Answer

Closure means coming to a decision or conclusion about a specific topic or agenda item. Therefore, the statement "Closure means reaching a conclusion with respect to a given agenda item" is true.

Question 7

For the vast majority of managers, which of the following remains the most popular meeting method?

Accepted Answer

Face-to-face meetings remain the most popular among the vast majority of managers. While e-mail and teleconferencing may be more convenient for certain situations, face-to-face meetings are still preferred for important discussions and decision-making. Cell phones are not a method of holding a meeting, so D is not a valid choice.

Question 8

Distributing copies of the meeting agenda in advance is usually not a good idea.

Accepted Answer

Distributing copies of the meeting agenda in advance is usually a good idea as it allows participants to come prepared with any necessary materials or questions.

Question 9

A key skill of leaders at meetings is the ability to keep the meeting moving.

Accepted Answer

Keeping the meeting moving is important to ensure that everyone stays engaged, focused and the agenda is achieved in the allotted time. It is a key skill that leaders must possess to run an effective meeting.

Question 10

The most widely used form of consultation is the purchase-of-expertise model.

Accepted Answer

The purchase-of-expertise model is the most commonly used form of consultation, where an organization hires an expert or consultant to provide advice and recommendations on a specific issue or problem.

Question 11

Facilitators require not only experience and knowledge, but also decision making, problem-solving, communication, motivation, and leadership capabilities.

Accepted Answer

Facilitation involves much more than just having knowledge and experience in a particular subject matter. Facilitators are responsible for guiding discussions, encouraging participation, resolving conflicts, and keeping group members focused on their goals. This requires a range of skills including decision making, problem-solving, communication, motivation, and leadership capabilities.

Question 12

The Doctor-Patient Model involves others in making a joint diagnosis and eventually providing others with the skills and tools to make their own diagnosis.

Accepted Answer

The Doctor-Patient Model is the traditional model where only the doctor makes the diagnosis and provides treatment recommendations based on their expertise. It does not involve others in the diagnosis or provide them with skills to make their own diagnosis.

Question 13

The easiest type of meeting to conduct is the ____ meeting.

Accepted Answer

Information-giving meetings require the least amount of preparation and coordination. The person in charge only needs to gather the necessary information and present it to the attendees. There is no need for brainstorming or decision-making. It is just a matter of delivering information.

Question 14

Using the process consultation model of facilitation, the client makes the ultimate decision and develops the action plan.

Accepted Answer

In the process consultation model of facilitation, the consultant serves as a helper to the client and the client retains ultimate control over decisions and actions.

Question 15

In order to avoid controlling the meeting, the leader should usually leave his or her expectations vague.

Accepted Answer

In order to have an efficient meeting, it's important for the leader to communicate clear expectations and objectives. This helps the attendees to understand the purpose of the meeting and stay focused on the agenda. However, the leader should also be open to feedback and suggestions from the participants to foster a collaborative and inclusive environment.

Question 16

If attendees are late for a meeting, the leader should wait for their arrival to begin the meeting.

Accepted Answer

If attendees are late for a meeting, the leader should start the meeting on time out of respect for those who arrived on time. The leader can catch the latecomers up on what they missed later.

Question 17

A meeting held to make announcements of new programs or policies, or to update the present ones, is a(n) ____ meeting.

Accepted Answer

An information-giving meeting is the best choice as it is specifically designed for the purpose of making announcements or updates about new programs or policies.

Question 18

An effectively conducted meeting requires no follow-up.

Accepted Answer

Even if a meeting is conducted effectively, there may still be action items, decisions made, or follow-up tasks required. It is important to document and communicate these to ensure they are completed in a timely manner.

Question 19

The leader's most important job at meetings is to encourage openness and communication among members.

Accepted Answer

The leader plays a crucial role in creating a safe and respectful environment where all members feel comfortable sharing their thoughts and ideas. By encouraging openness and communication, the leader can help to foster a collaborative and productive group dynamic.

Question 20

Consensus does not mean agreement with a decision; it means that there is agreement to accept a decision.

Accepted Answer

Consensus is about accepting a decision made through a process of discussion and compromise, even if individual members may not fully agree with it.

Quiz 10: Meetings and Facilitation Skills