Question 1

A Federal Emissions Performance Warranty requires that the customer pay one-half of the repair charge.

Accepted Answer

The Federal Emissions Performance Warranty covers the vehicle's emissions components for a specified period, and if a defect is found within this period, the manufacturer must repair it at no cost to the customer.

Question 2

Electronic components have no moving parts.

Accepted Answer

Electronic components, such as resistors, capacitors, and integrated circuits, operate without any mechanical movement, relying instead on the flow of electric current through their materials to perform their functions.

Question 3

Often, according to terms of the warranty, the owner of a new car must pay a deductible charge. The manufacturer pays for all repairs over the deductible amount.

Accepted Answer

Many new car warranties include a deductible charge that the owner must pay out-of-pocket for repairs. The manufacturer covers the costs exceeding this deductible amount.

Question 4

Electricity travels at the speed of sound.

Accepted Answer

Electricity, or the flow of electric charge, travels at a significant fraction of the speed of light, much faster than the speed of sound.

Question 5

ASE certification is mandatory in most states.

Accepted Answer

ASE certification is voluntary and not mandated by most states, but it is widely recognized and respected in the automotive industry as a mark of proficiency.

Question 6

Currently there is a great shortage of qualified automotive technicians.

Accepted Answer

The automotive industry has been facing a significant shortage of qualified technicians due to a combination of factors including an aging workforce, advancements in vehicle technology requiring more specialized skills, and a general decline in interest among younger generations in pursuing careers in automotive repair.

Question 7

Before taking the ASE L1 test, the technician must pass the Electricity and Engine Performance tests.

Accepted Answer

The ASE L1 certification, which is the Advanced Engine Performance Specialist Certification, requires that a technician first pass both the Automobile Electrical/Electronic Systems (A6) and Engine Performance (A8) tests as prerequisites.

Question 8

A hybrid vehicle has two separate sources of power. These two power sources can work together to move the vehicle, or each can power the vehicle on its own.

Accepted Answer

Hybrid vehicles are designed with two power sources, typically an internal combustion engine and an electric motor, which can work together or independently to propel the vehicle.

Question 9

Normally, whose job is it to prepare a repair cost estimate for a customer?

Accepted Answer

The service advisor is typically responsible for preparing a repair cost estimate for a customer. They act as the liaison between the customer and the service technicians, explaining the work that needs to be done and providing cost estimates.

Question 10

EPA refers to the Emission Protection Agency.

Accepted Answer

EPA stands for the Environmental Protection Agency, which is responsible for the protection of human health and the environment.

Question 11

Specialty technicians work on only one vehicle system (such as transmissions).

Accepted Answer

Specialty technicians focus on a specific area of vehicle repair or maintenance, such as transmissions, meaning they specialize in only one vehicle system.

Question 12

Which of the following businesses perform work on only one or two automotive systems?

Accepted Answer

Specialty shops focus on specific parts or systems of vehicles, such as brakes, transmissions, or exhaust systems, rather than providing a broad range of automotive repair services.

Question 13

The costs of preventive maintenance performed on a leased vehicle are paid by the automobile dealer.

Accepted Answer

The costs of preventive maintenance on a leased vehicle are typically the responsibility of the lessee, not the automobile dealer.

Question 14

To be successful, today's automotive technician must have ______.

Accepted Answer

Today's automotive technician must have a sound understanding of automotive technology, on-the-job experience, and continuous training in new technology to be successful. These components are essential to keep up with the rapidly evolving automotive industry.

Question 15

A technician must have a minimum of ____ years(s)of full-time, hands-on work experience as an automotive technician to get ASE certification.

Accepted Answer

To get ASE certification, a technician must have a minimum of two years of full-time, hands-on work experience as an automotive technician.

Question 16

To be successful, a parts counter person must possess all the following skills EXCEPT:

Accepted Answer

A parts counter person primarily needs sales skills, vehicle knowledge, and inventory skills to assist customers effectively and manage parts inventory. Repair skills, while beneficial, are not a core requirement for this role, as the primary responsibilities do not include repairing vehicles but rather understanding what parts are needed for repairs.

Question 17

NAPA service centers are franchised repair shops.

Accepted Answer

The answer of NAPA service centers are franchised repair shops....

Question 18

Repair estimates are required by law in most states.

Accepted Answer

In most states, laws require that auto repair shops provide customers with written repair estimates before beginning work, ensuring transparency and consumer protection.

Question 19

Repair work performed on vehicles still under the manufacturer's warranty is usually performed by ______.

Accepted Answer

Dealerships are typically authorized to perform repairs on vehicles that are still under the manufacturer's warranty, ensuring that the work is done according to the manufacturer's specifications and with original parts.

Question 20

Modern, clean burning, and highly efficient diesel engines use computer controls.

Accepted Answer

Modern diesel engines utilize computer controls to manage fuel injection, exhaust systems, and other critical functions, making them cleaner burning and more efficient compared to older models.

Quiz 1: Careers in the Automotive Industry