Question 1

____________________, which appear most often in reports, are an effective tool for highlighting information and improving readability because they encourage the writer to group similar material together and help readers separate major ideas from details.

Accepted Answer

The answer of ____________________, which appear most often in reports,...

Question 2

The best way to judge the success of your communication is through feedback.

Accepted Answer

Feedback allows you to understand the receiver's perception and reaction to your message, helping you gauge the effectiveness of your communication.

Question 3

____________________ involves checking for problems with spelling, grammar, punctuation, names and numbers, and format.

Accepted Answer

The answer of ____________________ involves checking for problems with spelling,...

Question 4

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

Accepted Answer

The answer of Proofreading is the last step in Phase...

Question 5

The best way to evaluate the effectiveness of your message is through ___________________ from the reader.

Accepted Answer

The answer of The best way to evaluate the effectiveness...

Question 6

Editing  and  proofreading  are interchangeable terms.

Accepted Answer

Editing involves making changes and suggestions that will improve the overall quality of the writing, particularly in relation to language use and expression. Proofreading, on the other hand, involves checking for grammatical, spelling, punctuation, and other language errors, focusing more on the correctness of the text rather than its content or style.

Question 7

Each and every  is an example of a _________________ phrase.

Accepted Answer

The answer of Each and every  is an example of...

Question 8

Shoot from the hip is an example of a(n)____________________, which is an expression that has been exhausted by overuse.

Accepted Answer

The answer of Shoot from the hip is an example...

Question 9

An electronic grammar- or spell-checker provides sufficient proofreading for most business messages.

Accepted Answer

While electronic grammar or spell-checkers can identify and correct many basic spelling and grammatical errors, they may not catch nuanced errors, understand context, or improve the overall flow and clarity of business messages. Human proofreading is necessary for thorough review and refinement.

Question 10

There are three building sites we are considering. This use of There are is an example of a(n)____________________.

Accepted Answer

The answer of There are three building sites we are...

Question 11

Headings should be used only in formal messages.

Accepted Answer

Headings can be used in both formal and informal messages to organize content and make it easier to read.

Question 12

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

Accepted Answer

The answer of ____________________ is composed of informal words with...

Question 13

You should follow the same proofreading process for a routine document and a complex document.

Accepted Answer

Routine documents often require a simpler proofreading process focusing on basic errors, while complex documents may need a more thorough review, including structure, argument coherence, and specialized terminology.

Question 14

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Accepted Answer

The answer of ____________________ consists of short messages exchanged on...

Question 15

You are more likely to find errors when proofreading on a computer screen than on a printed copy.

Accepted Answer

Studies have shown that people tend to catch more errors when proofreading a printed copy than when reading the same text on a computer screen. This is because the physical act of reading on paper can aid in concentration and reduce screen-related distractions.

Question 16

Headings are an effective tool for highlighting information.

Accepted Answer

Headings help organize content, making it easier for readers to find and understand the information they are looking for.

Question 17

____________________, which occurs during the third phase of the writing process, means improving the content and sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have written.

Accepted Answer

The answer of ____________________, which occurs during the third phase...

Question 18

Proofreading should take place only after the content of a message is in its final form.

Accepted Answer

Proofreading is most effective when done after the content is finalized to catch and correct errors in spelling, grammar, and punctuation, ensuring the message is polished and accurate.

Question 19

When using either a bulleted or numbered list, you should always follow each idea with end punctuation.

Accepted Answer

End punctuation in bulleted or numbered lists is not always necessary, especially if the items are not complete sentences.

Question 20

Empty space on a page is called ____________.

Accepted Answer

The answer of Empty space on a page is called...

Quiz 4: Revising Business Messages