Question 1

What is a snapshot of the system settings and configuration called?

Accepted Answer

A snapshot of the system settings and configuration is called a "Restore point." It allows the system to be restored to a previous state in case of issues.

Question 2

A Windows user contacted the help desk with a problem that requires the technician to connect to the remote computer using Remote Assistance to view a very detailed and cryptic error message on the user's desktop. Each attempt the technician makes to connect to the remote computer results in a message stating the connection was refused.  
Which of the following protocol and port number combinations should be opened on the remote computer's firewall to allow this connection?

Accepted Answer

Remote Assistance in Windows uses the Remote Desktop Protocol (RDP) which operates over port 3389.

Question 3

How often does Windows automatically defragment a hard drive or trim a solid-state drive?

Accepted Answer

Windows automatically defragments a hard drive or trims a solid-state drive once a week by default.

Question 4

A user is attempting to format a 4 TB HDD using NTFS but only has the option to format the disk with a size of approximately 2 TB.  
What is the most likely reason the user is unable to format the disk to its full capacity?

Accepted Answer

The MBR (Master Boot Record) partitioning scheme has a limitation of 2 TB for individual partitions. To use the full capacity of a 4 TB HDD, the disk should be using the GUID Partition Table (GPT) scheme, which supports larger disk sizes.

Question 5

What types of physical drives does Windows disable defragmenting, but provides another method of optimization?

Accepted Answer

Windows disables defragmenting for solid-state drives (SSDs) because they do not benefit from defragmentation like magnetic hard drives do. Instead, Windows uses a process called "TRIM" to optimize SSDs.

Question 6

You can use what utility to convert two or more basic disks to dynamic disks?

Accepted Answer

Disk Management is the utility used in Windows to convert basic disks to dynamic disks.

Question 7

In order to ensure drive health, what command should you use to search for a repair file system error?

Accepted Answer

The "chkdsk" command is used to check and repair file system errors on a drive.

Question 8

Which of the following Windows commands will delete the files and directories at the destination location that no longer exist at the source location?

Accepted Answer

The "robocopy /purge" command deletes files and directories at the destination that no longer exist at the source, effectively synchronizing the destination with the source.

Question 9

What command creates a subdirectory under a directory?

Accepted Answer

The md command is used to create a subdirectory under a directory.

Question 10

A user wants to make sure he can quickly restore his computer after a drive failure to the state it was in when Windows and all its apps were initially installed.  
Which backup type will be most useful in this scenario?

Accepted Answer

A system image backup creates an exact copy of the entire system, including the operating system, applications, and all settings, allowing for a complete restoration to the initial state after a drive failure.

Question 11

Restore points are created at regular intervals and just before you install software or hardware by what utility?

Accepted Answer

System Protection is a feature in Windows that creates restore points at regular intervals and before significant system events like software or hardware installations.

Question 12

A Windows 10 user wants to display all the files in all the subdirectories on the E: drive with the file extension of doc. ​
What command would perform this function?

Accepted Answer

The command "dir e:\*.doc /s" lists all files with the .doc extension in the E: drive and its subdirectories. The "/s" switch is used to include all subdirectories.

Question 13

Which of the following must be performed prior to creating a spanned, striped, or mirrored volume on unallocated space in Windows?

Accepted Answer

Dynamic disks are required for creating spanned, striped, or mirrored volumes in Windows.

Question 14

What option, when passed to the shutdown command, will restart the local computer?

Accepted Answer

The /r option is used with the shutdown command to restart the local computer.

Question 15

If a storage pool is configured as if it has more virtual storage than the physical drives actually offer, what feature is being used?

Accepted Answer

Thin provisioning allows a storage pool to present more virtual storage than the physical storage available, allocating space as needed.

Question 16

A technician would like to have the ability to add physical hard drives to a Storage Spaces storage pool at future times on an as-needed basis.   
Which of the following Storage Spaces features describes this functionality without the need to also reconfigure the available space to users?

Accepted Answer

Thin provisioning allows for the allocation of storage on an as-needed basis without the need to reconfigure the available space to users, enabling the addition of physical hard drives to a storage pool as needed.

Question 17

What command should you use to rearrange parts of files on the drive so they are contiguous?

Accepted Answer

The "defrag" command is used to defragment a disk, which rearranges the parts of files on the drive so they are contiguous, improving access speed.

Question 18

Which of the following tools are available in Windows 10 for backing up user data or complete system images? (Select TWO.)

Accepted Answer

File History is used for backing up user data, while Backup and Restore can create complete system images in Windows 10.

Question 19

What type of storage drive contains spinning platters?

Accepted Answer

Magnetic hard disk drives contain spinning platters that store data magnetically.

Question 20

A technician requires a file system on an internal 1.5 TB Windows 10 boot drive that supports file encryption, disk quotas, and security features such as file and folder permissions.  
Which of the following will support these requirements?

Accepted Answer

NTFS (New Technology File System) supports file encryption, disk quotas, and security features such as file and folder permissions, making it suitable for a Windows 10 boot drive.

Quiz 4: Maintaining Windows

What is a snapshot of the system settings and configuration called?

How often does Windows automatically defragment a hard drive or trim a solid-state drive?

A user is attempting to format a 4 TB HDD using NTFS but only has the option to format the disk with a size of approximately 2 TB. What is the most likely reason the user is unable to format the disk to its full capacity?

What types of physical drives does Windows disable defragmenting, but provides another method of optimization?

You can use what utility to convert two or more basic disks to dynamic disks?

In order to ensure drive health, what command should you use to search for a repair file system error?

Which of the following Windows commands will delete the files and directories at the destination location that no longer exist at the source location?

What command creates a subdirectory under a directory?

A user wants to make sure he can quickly restore his computer after a drive failure to the state it was in when Windows and all its apps were initially installed. Which backup type will be most useful in this scenario?

Restore points are created at regular intervals and just before you install software or hardware by what utility?

A Windows 10 user wants to display all the files in all the subdirectories on the E: drive with the file extension of doc. What command would perform this function?

Which of the following must be performed prior to creating a spanned, striped, or mirrored volume on unallocated space in Windows?

What option, when passed to the shutdown command, will restart the local computer?

If a storage pool is configured as if it has more virtual storage than the physical drives actually offer, what feature is being used?

A technician would like to have the ability to add physical hard drives to a Storage Spaces storage pool at future times on an as-needed basis. Which of the following Storage Spaces features describes this functionality without the need to also reconfigure the available space to users?

What command should you use to rearrange parts of files on the drive so they are contiguous?

Which of the following tools are available in Windows 10 for backing up user data or complete system images? (Select TWO.)

What type of storage drive contains spinning platters?

A technician requires a file system on an internal 1.5 TB Windows 10 boot drive that supports file encryption, disk quotas, and security features such as file and folder permissions. Which of the following will support these requirements?

Quiz 4: Maintaining Windows

What is a snapshot of the system settings and configuration called?

How often does Windows automatically defragment a hard drive or trim a solid-state drive?

A user is attempting to format a 4 TB HDD using NTFS but only has the option to format the disk with a size of approximately 2 TB. What is the most likely reason the user is unable to format the disk to its full capacity?

What types of physical drives does Windows disable defragmenting, but provides another method of optimization?

You can use what utility to convert two or more basic disks to dynamic disks?

In order to ensure drive health, what command should you use to search for a repair file system error?

Which of the following Windows commands will delete the files and directories at the destination location that no longer exist at the source location?

What command creates a subdirectory under a directory?

A user wants to make sure he can quickly restore his computer after a drive failure to the state it was in when Windows and all its apps were initially installed. Which backup type will be most useful in this scenario?

Restore points are created at regular intervals and just before you install software or hardware by what utility?

A Windows 10 user wants to display all the files in all the subdirectories on the E: drive with the file extension of doc. ​ What command would perform this function?

Which of the following must be performed prior to creating a spanned, striped, or mirrored volume on unallocated space in Windows?

What option, when passed to the shutdown command, will restart the local computer?

If a storage pool is configured as if it has more virtual storage than the physical drives actually offer, what feature is being used?

A technician would like to have the ability to add physical hard drives to a Storage Spaces storage pool at future times on an as-needed basis. Which of the following Storage Spaces features describes this functionality without the need to also reconfigure the available space to users?

What command should you use to rearrange parts of files on the drive so they are contiguous?

Which of the following tools are available in Windows 10 for backing up user data or complete system images? (Select TWO.)

What type of storage drive contains spinning platters?

A technician requires a file system on an internal 1.5 TB Windows 10 boot drive that supports file encryption, disk quotas, and security features such as file and folder permissions. Which of the following will support these requirements?

A Windows 10 user wants to display all the files in all the subdirectories on the E: drive with the file extension of doc. What command would perform this function?