Question 1

The tech industry recently began disclosing the demographic information of its workforce.  They average 70% male and 30% female.  However, the consumers are the general public, so it is likely the decisions made at these male dominated companies are missing opportunities to address the needs of the female customers.  The tech industry would do better if it had ____ leadership.

Accepted Answer

Cross-cultural leadership would be the best choice as it emphasizes the ability to manage and navigate diverse perspectives and backgrounds, including gender diversity. This type of leadership is essential for a company that serves a diverse customer base like the tech industry.

Question 2

According to the Vroom-Yetton-Jago model, leaders first assess

Accepted Answer

According to the Vroom-Yetton-Jago model, leaders first assess the time sensitivity of the problem or decision. This involves considering factors such as the importance of the decision, deadline pressures, and the need for input from others. The model then considers other factors such as subordinate competence, development, and personality, as well as the leader's preferred leadership style, to determine the appropriate level of subordinate involvement in the decision-making process.

Question 3

A wealthy Brazilian family bought an American company for their son to run.  While in the cafeteria with coworkers, he said, "There are a lot of fat women who work here.  We should have two lines, one for women and one for men, so that the women get less food."  He is in need of some ____ leadership training.

Accepted Answer

The son's comments indicate a lack of understanding and sensitivity towards cultural norms and diversity in the workplace, which suggests he needs cross-cultural leadership training to better manage and interact with employees from different backgrounds.

Question 4

Politicians display a lot of self-confidence, a conviction in their beliefs, and a strong need to influence people. Robert House's theory says they are ____ leaders.

Accepted Answer

Charismatic leaders possess a strong personality, self-confidence, and a vision for the future that inspires and motivates followers. Politicians often exhibit these characteristics, making them charismatic leaders according to House's theory.

Question 5

Which of the following is NOT an example of a decision-making style that is recognized by the Vroom-Yetton-Jago model?

Accepted Answer

The Vroom-Yetton-Jago model identifies five decision-making styles: Decide, Consult Individually, Consult Group, Facilitate, and Delegate. "Participate" is not explicitly named as a style within this model, making it the correct choice.

Question 6

Two general categories of situational factors that receive special attention in path-goal theory are the

Accepted Answer

Path-goal theory focuses on how a leader's behaviors and actions can influence the motivation, satisfaction, and performance of their subordinates. Situational factors that receive special attention in this theory include the personal characteristics of subordinates (such as their abilities, experience, and preferences) and the environmental characteristics of the workplace (such as the clarity of tasks, the degree of formalization, and the level of support and feedback provided). Personal characteristics of the leader are also important, but they are not the only factor that affects subordinate behavior and performance. Similarly, the stability of the work environment and the type of work being done are relevant factors, but they do not capture the interaction between leader behaviors, subordinate characteristics, and workplace context that is central to path-goal theory. Therefore, the best answer is B.

Question 7

The charismatic  leadership theory says that charismatic people have a strong need to influence people.  Which is another way of saying they want

Accepted Answer

The theory states that charismatic leaders have a strong need for power, which they use to influence and inspire others. While affection, affiliation, transformation, and respect may also be motivating factors for leaders, they are not necessarily the defining feature of charismatic leadership.

Question 8

Subordinate characteristics that may neutralize leadership include all of the following EXCEPT

Accepted Answer

The other options listed (competence, experience, need for independence, professional orientation) are all positive characteristics that can enhance leadership, while an external locus of control is a trait that may undermine a leader's effectiveness.

Question 9

Franz knows Monisha is his best worker. When he needs someone to "get it to the end zone," the project goes to her. This is an example of a ____ approach to leadership.

Accepted Answer

The scenario describes a situation where Franz, as a leader, has a special trust and reliance on Monisha for critical tasks, indicating a high-quality, unique relationship between them. This is characteristic of the Leader-Member Exchange (LMX) theory, which focuses on the dyadic relationship between leaders and followers, suggesting that leaders develop different kinds of relationships with various members of their team.

Question 10

Raakel needed to cut her department's budget by 10%. She called together directors and presented the statistical evidence. She then asked for their suggestions. Raakel used which decision-making style?

Accepted Answer

Raakel used the consult others as a group decision-making style by calling together directors and asking for their suggestions, which is a collaborative approach to decision-making.

Question 11

When Marsha purchased an old Victorian, fixer-upper house, people thought she was crazy, but she had a vision for a bed-and-breakfast inn. She had to convince investors that a B&B was needed. According to the Vroom-Yetton-Jago model, Marsha used which decision-making style?

Accepted Answer

The answer of When Marsha purchased an old Victorian, fixer-upper...

Question 12

The purpose of the Vroom-Yetton-Jago model is to

Accepted Answer

The Vroom-Yetton-Jago model is a decision-making model that helps leaders determine the appropriate degree of employee participation in decision making. It takes into account the situational factors and the leader's preferred level of employee involvement to suggest a decision-making style that can maximize the quality and acceptance of the decision.

Question 13

The concept of charismatic leadership is most closely related to

Accepted Answer

Charismatic leadership is focused on the personality characteristics of the leader, which is the central concept of the trait approach to leadership. The other options are focused on different models or theories of leadership.

Question 14

Which leadership model suggests that leaders have different working relationships with their better subordinate performers than with the others?

Accepted Answer

The leadership model that suggests that leaders have different working relationships with their better subordinate performers than with the others is leader-member exchange (LMX) model. This model suggests that leaders form closer and more positive relationships with subordinates who are highly competent, trustworthy, and committed, and tend to involve them in decision-making and provide more support, resources, and opportunities for growth compared to other subordinates. This helps to enhance the motivation, performance, and job satisfaction of better performers and also builds loyalty, trust, and mutual respect between leaders and subordinates.

Question 15

____ leadership  goes beyond ordinary expectations by transmitting a sense of mission, stimulating learning experiences, and inspiring new ways of thinking.

Accepted Answer

Transformational leadership is characterized by inspiring and motivating followers to go beyond their own self-interests and work towards a common goal or vision. This type of leadership goes beyond ordinary expectations by transmitting a sense of mission, stimulating learning experiences, and inspiring new ways of thinking. Charismatic leadership may be similar in inspiring followers, but it tends to focus more on the unique qualities or personality of the leader, rather than on the shared mission or vision. Substitute leadership is a temporary form of leadership that fills in for a leader who is absent or unavailable. Ethical leadership focuses on promoting ethical behavior and decision-making, and cross-cultural leadership emphasizes understanding and navigating cultural differences.

Question 16

The presence of highly capable employees and an indifference toward rewards will

Accepted Answer

The presence of highly capable employees may neutralize the impact of leader behavior, as these employees may not require as much direction or support from the leader. Additionally, if employees are indifferent toward rewards and more focused on intrinsic motivation, the leader may need to focus more on providing meaning and purpose to tasks rather than extrinsic rewards. Therefore, the leader's behavior may have less impact, and the employees may be more self-directed, leading to a neutralization of leader behavior.

Question 17

What is being optimized when a leader uses the Vroom-Yetton-Jago model to select the appropriate degree of participation?

Accepted Answer

The Vroom-Yetton-Jago model aims to optimize multiple factors, including the quality of the decision, the acceptance of the decision, and the development of subordinate decision making, while also taking into account the demands on the manager's time. Therefore, all of these choices are being optimized when a leader uses this model to select the appropriate degree of participation.

Question 18

Which of the following is a factor that may neutralize or substitute for leadership?

Accepted Answer

All of these choices can neutralize or substitute for leadership by reducing the need for a leader's direct involvement or influence. Routineness, availability of feedback, intrinsic satisfaction, and formalization can all make the role of a leader less critical in guiding or motivating team members.

Question 19

Raakel needed to cut her department's budget by 10%. She met with each of her directors to present her statistical evidence and to get each director's input. Raakel used which decision-making style?

Accepted Answer

Raakel wanted to get each director's input before making any decisions. By meeting with each director individually, Raakel is using the consult others individually decision-making style. This style involves gathering input from team members or other stakeholders individually, rather than in a group setting. This can help to ensure that everyone's opinions are heard and considered in the decision-making process.

Question 20

Which of the following statements BEST describes the path-goal theory of leadership?

Accepted Answer

The path-goal theory of leadership suggests that leaders can use any one of four styles of leadership (directive, achievement-oriented, participative, and supportive) depending on the situation and the needs of their subordinates. The theory emphasizes the importance of the leader's ability to clarify goals, provide direction and support, and remove obstacles to help subordinates achieve their objectives.

Quiz 16: Managing Leadership and Influence Process