Question 1

Tristan is looking into purchasing a new computer system. Tristan looks at the ____ that comes with his computer to make sure it includes a guarantee about the product.

Accepted Answer

A warranty is a guarantee provided by the manufacturer or seller that the product will meet certain quality standards and will be repaired or replaced if it fails within a certain time period. Therefore, Tristan should look for a warranty to ensure that he will be protected if something goes wrong with his new computer system.

Question 2

Which of the following is NOT true about service agreements?

Accepted Answer

Service agreements and warranties are two different things. A warranty is a guarantee by a manufacturer that a product will perform as intended, while a service agreement is a contract between a company or user and a service provider that outlines the terms and assistance to be provided.

Question 3

The problem-solving process is also called ______________________.

Accepted Answer

The answer of The problem-solving process is also called ______________________....

Question 4

Jin works in the technology department of a large company, which is in the process of upgrading its computer equipment. Jin should look for all of the following in the computer warranty of his new equipment, EXCEPT: ____?

Accepted Answer

Jin should look for software coverage, on-site repair, and international applicability in the warranty, but free telephone support is not typically a critical component of a warranty for new equipment.

Question 5

Some computer requirements that are common to most businesses include all of the following EXCEPT: ____.

Accepted Answer

Playing games is not a necessary computer requirement for most businesses. However, budgeting, correspondence, and marketing are all essential tasks that require the use of computers in most businesses.

Question 6

Which of the following is the useful life of a computer for the general public?

Accepted Answer

The useful life of a computer for the general public is generally considered to be around three to five years. After this time, technology has typically advanced enough that the computer may struggle to keep up with software updates and newer programs. However, this can vary depending on the individual's usage and needs.

Question 7

To access the troubleshooting tool shown in the above figure, first open the ____ window.

Accepted Answer

The troubleshooting tool shown in the figure is part of the Control Panel in Windows operating system.

Question 8

A(n) ____ is a list of services specifically designed to provide assistance to an organization.

Accepted Answer

A support agreement is a list of services specifically designed to provide assistance to an organization.

Question 9

Jin works in the technology department of a large company, which is in the process of upgrading its computer equipment. Jin wants to properly dispose of the computers and equipment his company no longer needs. Which of the following is NOT true?

Accepted Answer

This statement is false. Computer equipment can be recycled, and it is important to do so in an environmentally responsible manner. Jin can look into recycling programs offered by the manufacturer or third-party organizations.

Question 10

A(n) ____________________ desktop is primarily popular with the knowledgeable IT professional.

Accepted Answer

The answer of A(n) ____________________ desktop is primarily popular with...

Question 11

To access the troubleshooting tool shown in the above figure, first open the ____ window.

Accepted Answer

The troubleshooting tool shown in the figure is accessed from the Control Panel in Windows operating systems.

Question 12

Personal computers are typically used for all of the following EXCEPT: ____.

Accepted Answer

Personal computers are typically used for presentations, connecting to the Internet, writing papers or letters, and playing games. However, they are not typically used for presentations.

Question 13

Which of the following is not a part of the problem-solving step, Investigate and Analyze the Problem?

Accepted Answer

The answer of Which of the following is not a...

Question 14

If possible, take a screen shot of any error messages to store an image of the screen on the ______________________, which you can paste into a file.

Accepted Answer

The answer of If possible, take a screen shot of...

Question 15

To take a screen shot of a computer problem or error message, press the ____ key.

Accepted Answer

Pressing the Print Screen key captures a screenshot of the entire screen, including any error messages or problems that may be displayed. This screenshot can then be saved or pasted into a document for further inspection or troubleshooting. The other options (Copy and Paste) are not sufficient on their own for capturing a screenshot.

Question 16

Purchasing a computer for personal use most often means selecting one that runs the latest version of the ____________________ or Macintosh operating systems.

Accepted Answer

The answer of Purchasing a computer for personal use most...

Question 17

A(n) _______________ is a written guarantee that a product or service meets certain specifications.

Accepted Answer

The answer of A(n) _______________ is a written guarantee that...

Question 18

Which of the following is NOT generally included in a document such as the one shown in the figure above?

Accepted Answer

The answer of  Which of the following is NOT...

Question 19

Which of the following is the useful life of a computer for a company in the technology industry?

Accepted Answer

The answer of Which of the following is the useful...

Question 20

Tristan is looking into purchasing a new computer system. Tristan has limited funds. Which of the following should he considering purchasing?

Accepted Answer

A Linux PC would be the best choice for someone with limited funds as it is typically cheaper than a Windows PC or Macintosh computer. Additionally, Linux operating systems are known for being lightweight and secure, making them a good option for basic computing needs.

Quiz 5: Computer-Related Issues

Tristan is looking into purchasing a new computer system. Tristan looks at the ____ that comes with his computer to make sure it includes a guarantee about the product.

Which of the following is NOT true about service agreements?

The problem-solving process is also called ______________________.

Jin works in the technology department of a large company, which is in the process of upgrading its computer equipment. Jin should look for all of the following in the computer warranty of his new equipment, EXCEPT: ____?

Some computer requirements that are common to most businesses include all of the following EXCEPT: ____.

Which of the following is the useful life of a computer for the general public?

To access the troubleshooting tool shown in the above figure, first open the ____ window.

A(n) ____ is a list of services specifically designed to provide assistance to an organization.

Jin works in the technology department of a large company, which is in the process of upgrading its computer equipment. Jin wants to properly dispose of the computers and equipment his company no longer needs. Which of the following is NOT true?

A(n) ____________________ desktop is primarily popular with the knowledgeable IT professional.

To access the troubleshooting tool shown in the above figure, first open the ____ window.

Personal computers are typically used for all of the following EXCEPT: ____.

Which of the following is not a part of the problem-solving step, Investigate and Analyze the Problem?

If possible, take a screen shot of any error messages to store an image of the screen on the ______________________, which you can paste into a file.

To take a screen shot of a computer problem or error message, press the ____ key.

Purchasing a computer for personal use most often means selecting one that runs the latest version of the ____________________ or Macintosh operating systems.

A(n) _______________ is a written guarantee that a product or service meets certain specifications.

Which of the following is NOT generally included in a document such as the one shown in the figure above?

Which of the following is the useful life of a computer for a company in the technology industry?

Tristan is looking into purchasing a new computer system. Tristan has limited funds. Which of the following should he considering purchasing?