The HIM department frequently experiences a backlog in loose report filing. A quality improvement team is assembled to identify the outcome variables and the major or root causes. What visual QI tool is helpful to report the findings?

Question

Quizplus · Accepted Answer

The fishbone (cause and effect) diagram is the most helpful tool for identifying the major or root causes of the backlog in loose report filing. This tool allows the quality improvement team to visualize the possible causes and their relationships to the outcome variable. The PDCA method is a cyclical problem-solving process that could be used to implement solutions identified by the fishbone diagram. A run chart could be useful to track progress after implementing solutions. A scatter diagram is helpful to identify relationships between two variables.

The HIM Department Frequently Experiences a Backlog in Loose Report