Holly is the day supervisor who works from 7:00 AM to 4:00 PM. Kim is the evening supervisor who works from 2:00 PM to 11:00 PM. Suni is a transcriptionist who works from 10:00 AM to 7:00 PM which overlaps the day and evening shifts. Suni asked 1 lolly, the day supervisor, if she could leave early for personal reasons. Holly said she could leave early if Kim, the evening supervisor, agrees. This situation violates which theory of management?

Question

Quizplus · Accepted Answer

This situation violates the unity of command principle, which states that each employee should have only one direct supervisor. Suni, the transcriptionist, is receiving conflicting instructions from two supervisors (Holly and Kim) which can cause confusion and ineffective communication.

Holly Is the Day Supervisor Who Works from 7:00 AM