As manager of record processing, you supervise a 55-year-old employee who has worked as correspondence clerk for many years. Her performance has gradually diminished and has become unsatisfactory. This employee is not interested in further education or in learning a new job. method would most likely prove to be INEFFECTIVE in assisting this employee in improving performance?

Question

Quizplus · Accepted Answer

Threatening to fire the employee is a negative approach that may lead to demotivation and further decline in performance. It is not an effective way to assist an employee in improving performance. The other options, such as cross-training, delegation of special assignments, and consulting the employee on various filing problems, may create opportunities for the employee to learn new tasks, improve skills, and motivation.

As Manager of Record Processing, You Supervise a 55-Year-Old Employee