Tina, the Coding Supervisor at Upstate Hospital, has heard rumors that the Health Information Management Department at her facility is starting a coding training program. Rumor also has it that the Department Director, Rose, is trying to recruit the coding supervisor from a neighboring hospital to head up the training position. Tina makes the following statement to the assistant director: "I'm obviously not good enough for the training position. Perhaps I should resign." As the Assistant Director, how should you respond?

Question

Quizplus · Accepted Answer

The best option is to assist Tina in developing her career goals. This will help her to identify areas for improvement and provide her with guidance on how to achieve her professional goals. It will also prevent her from making any hasty decisions about resigning. Ignoring her statement or guaranteeing her a position may not be the best course of action, as it may create false expectations. Referring her to an employee assistance program may not address the underlying issue of career development.

Tina, the Coding Supervisor at Upstate Hospital, Has Heard Rumors