The supervisor of retention and retrieval was receiving frequent complaints from the file clerks regarding the discharge clerk's job performance. The file clerks stated it was becoming difficult to maintain their productivity levels because the discharge clerk was not processing the requisition slips in a timely manner. In order to get a clearer understanding of the situation, the supervisor asked the file clerks and the discharge clerk to complete a task list for a 2-week period. The supervisor is constructing a

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The task list completed by the file clerks and discharge clerk would help the supervisor create a work distribution chart, which would show how tasks are divided among employees and could highlight any imbalances or inefficiencies in the process. The other options - flow process chart, movement diagram, and procedure flowchart - are not as relevant to this particular situation.

The Supervisor of Retention and Retrieval Was Receiving Frequent Complaints