Question 1

As an SPHR, you are to participate in enterprise risk management. Risk is an uncertain event or condition that may have a positive or negative effect on the enterprise. In HR, what is the first action you must do to participate in enterprise risk management?

Accepted Answer

The first action in enterprise risk management is to identify the risk events, as understanding what risks exist is essential before determining responsibilities, effects, or mitigation strategies.

Question 2

As an HR Professional for your company, you have been asked to participate in strategic planning. During the strategic planning conversation, Frank is discussing the Four P's of Marketing. What are the Four P's of Marketing?

Accepted Answer

The Four P's of Marketing are Product, Price, Placement, and Promotion. These elements are key components in marketing strategies.

Question 3

Fred is creating a user manual for his organization. On the cover of the manual he has added a picture of a flower that he found on a website. You ask Fred if he has permission to use the flower and what rights are retained for the flower picture. Fred informs you that the photo came from a website so it's in the public domain. Are photos and images from web sites considered to be in the public domain?

Accepted Answer

Photos and images on websites are typically protected by copyright laws unless explicitly stated otherwise, such as being released into the public domain by the creator.

Question 4

Which of the following organizational structures is characterized by networks instead of traditional hierarchies?

Accepted Answer

Seamless organizations are characterized by networks and fluid structures, focusing on collaboration and flexibility rather than traditional hierarchical structures.

Question 5

As an HR Professional, you must sometimes terminate employees from your organization. When an employee is terminated, there must be a just cause or a good cause for the termination. Which one of the following is not a valid just cause for the employee's termination?

Accepted Answer

Being a member of a protected class is not a valid reason for termination. Terminating an employee based on their membership in a protected class is discriminatory and illegal.

Question 6

The correlation coefficient is a statistical measurement that is useful for which of the following?

Accepted Answer

The answer of The correlation coefficient is a statistical measurement...

Question 7

The Fair Labor Standards Act does provide some instances of when travel time is payable to nonexempt employees. Which of the following is an example of a nonexempt employee being reimbursed for travel time?

Accepted Answer

Travel time between job sites during the workday is considered payable work time for nonexempt employees under the Fair Labor Standards Act.

Question 8

The motivation theory that suggests people are motivated by the reward they will receive when they succeed and that they weigh the value of the expected reward against the effort required to achieve it is known as what?

Accepted Answer

Vroom's expectancy theory posits that individuals are motivated to act based on the expected outcome, weighing the potential rewards against the effort required to achieve them.

Question 9

One of the requirements of the Uniformed Services Employment and Reemployment Rights Act of 1994 is that employers must grant a leave of absence for military service. Typically, how long must an employer grant leave to the individual for military service?

Accepted Answer

The Uniformed Services Employment and Reemployment Rights Act (USERRA) requires employers to grant up to five years of leave for military service.

Question 10

OSHA defines occupational safety and health hazards and how employers are to respond to certain scenarios that could happen in the workplace. One such standard is The General Duty Standard, Section 5. What does this standard mandate for employers?

Accepted Answer

The General Duty Standard, Section 5, mandates that employers provide a workplace free from recognized hazards that are likely to cause death or serious physical harm to employees.

Question 11

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

Accepted Answer

Organizational culture refers to the values, beliefs, work ethics, attitudes, and collective identity that characterize an organization.

Question 12

Your manager has approached you regarding her desire to outsource certain functions to an external firm. She would like for you to create a document to send to three vendors asking them for solutions for these functions that your organization is to outsource. What type of a procurement document would you create and send to the vendors in this instance?

Accepted Answer

A Request for Proposal (RFP) is used when you need vendors to propose solutions for specific functions or services that your organization wants to outsource. It allows vendors to suggest different approaches and solutions, which is suitable for the scenario described.

Question 13

Holly is the Senior HR Professional for her organization and she needs to address the use of video cameras in the workplace. In Holly's company, surveillance cameras are used as an anti-theft deterrent and as a means of employee safety in case of violence, theft, or attack. What portion of a conflict of interest statement should Holly address for the use of video surveillance cameras?

Accepted Answer

Holly should address workplace privacy, as the use of video surveillance cameras can impact employees' expectations of privacy in the workplace.

Question 14

An organization is considering services it can successfully provide to its customers. One of the services, however, is deemed to be difficult to offer with a high degree of certainty of success. The organization has decided not to offer the service because of the risk in offering the service, and failing. What risk response is used in this scenario?

Accepted Answer

The organization is choosing not to offer the service at all to eliminate the risk of failure, which is an example of risk avoidance.

Question 15

Marcy is an hourly-paid employee in the JKJ Company. Her supervisor Tom has asked Marcy to not begin working on a presentation until he leaves a meeting. The meeting happens to last six hours and Marcy doesn't have other work to do while Tom is in the meeting. Marcy decides to read a book while she waits. According to the Fair Labor Standards Act should Marcy be paid for reading the book? Choose the best answer:

Accepted Answer

Under the Fair Labor Standards Act, "engaged to wait" means that an employee is considered to be working while waiting for tasks, and thus should be paid. Marcy is waiting for her supervisor to give her work, so she is engaged to wait and should be compensated.

Question 16

A US company has offices throughout the US and in Europe. What accounting rules are the company required to use?

Accepted Answer

Generally Accepted Accounting Principles (GAAP) are the accounting rules that are required to be used by all US companies, regardless of where they have offices.

Question 17

You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

Accepted Answer

The I-9 form is used to verify the identity and employment authorization of individuals hired for employment in the United States.

Question 18

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining that management and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

Accepted Answer

Interest-based bargaining focuses on collaboration between parties to generate multiple options and solutions before agreeing on one, aiming for mutual gains.

Question 19

Your organization will be using the point factor technique in their evaluations of job performance. You need to communicate what the point factor technique accomplishes as you're the HR Professional for your organization. Which one of the following best describes the point factor technique?

Accepted Answer

The point factor technique involves identifying specific compensable factors, documenting performance levels within those factors, and weighting them based on their importance to the organization.

Question 20

Which of the following occurs when the union decides to stop working?

Accepted Answer

A strike occurs when the union decides to stop working as a form of protest or to press for demands.

Exam 3: Senior Professional in Human Resources