Question 1

Management and human resource professionals must be aware of unlawful interference with union activities. One such method to remember what employers may do is called the TIPS approach. What does TIPS mean?

Accepted Answer

TIPS stands for Threaten, Interrogate, Promise, and Spy, which are actions employers cannot legally do in relation to union activities.

Question 2

You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for?

Accepted Answer

ERISA (Employee Retirement Income Security Act) is designed to protect the interests of employees who participate in employee benefit plans, such as retirement and health plans, by setting minimum standards and ensuring fiduciary responsibilities.

Question 3

A board of directors can have an inside director and an outside director. What is an inside director?

Accepted Answer

An inside director is typically a member of the board who is also an employee of the company, often holding a significant operational role such as CEO or CFO.

Question 4

Lee is a worker in a facility that offers a ten percent shift premium. Lee's hourly rate for the day shift is $12, but he's volunteered to work the next month on the swing shift. What will Lee's hourly rate be for the next month?

Accepted Answer

The swing shift offers a 10% premium on Lee's $12 hourly rate, so his new rate will be $12 + ($12 * 0.10) = $13.20.

Question 5

Harry is the Senior HR Professional for his organization and he's working with Bill on the total rewards package he can offer. Bill is confused about monetary rewards and nonmonetary rewards. Which of the following is an example of a nonmonetary reward for compensation?

Accepted Answer

On-site childcare is a nonmonetary reward as it provides a service or benefit rather than direct financial compensation.

Question 6

A manager must choose someone to work over the weekend shift over a national holiday. He decides that Mary should work the weekend shift because she is from India and likely doesn't celebrate the national holiday. This is an example of what type of discrimination?

Accepted Answer

This is an example of disparate treatment because the manager is making a decision based on Mary's national origin, assuming she doesn't celebrate the holiday, which is a form of direct discrimination.

Question 7

Total quality management focuses all employees on producing products that meet customer needs. This is achieved by doing what?

Accepted Answer

Total quality management aims to improve efficiency and quality by eliminating wasteful processes, which helps in meeting customer needs effectively.

Question 8

A code of conduct is primarily used by companies that wish to do which of the following?

Accepted Answer

A code of conduct is primarily used to clearly communicate behavior standards to prevent disciplinary actions by setting expectations for employee behavior.

Question 9

Part of organizational development is a commitment to quality. What quality control tool is also known as a fishbone diagram?

Accepted Answer

The Ishikawa chart, also known as a fishbone diagram, is used to identify the root causes of a problem.

Question 10

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

Accepted Answer

Title VII of the Civil Rights Act of 1964 prohibits sexual harassment in the workplace.

Question 11

Which of the following is required by the Economic Growth and Tax Relief Reconciliation Act of 2001?

Accepted Answer

The Economic Growth and Tax Relief Reconciliation Act of 2001 introduced the provision allowing employees aged 50 and older to make catch-up contributions to their retirement accounts, thereby increasing their savings as they approach retirement.

Question 12

Nancy is an HR Professional who likes to use directive interviews when interviewing prospective employees. Which one of the following is most indicative of a directive interview?

Accepted Answer

In a directive interview, the interviewer follows a structured format with a predefined set of questions that are asked to all candidates.

Question 13

For purposes of developing a security program, an HR manager must assess potential risks and costs related to loss and protection. Which factor must the manager first examine?

Accepted Answer

The HR manager should first examine the degree of probability that the loss will occur to prioritize risks and allocate resources effectively.

Question 14

Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

Accepted Answer

The OSHA definition of a work-related injury is any wound or damage to the body resulting from an event in the work environment.

Question 15

During an interview test John scored highly as being an individual who possesses empathy for others. John has been awarded the job and is now performing in the organization. Evidence since John's hiring has shown that John is indeed someone who is empathetic to others. This is an example of what type of validity?

Accepted Answer

Predictive validity refers to the extent to which a score on a scale or test predicts future performance. In this case, John's high score on empathy during the interview predicted his empathetic behavior in the organization.

Question 16

Organizations must assess the safety of their workplaces and consider the ability of a business to continue despite risk impact. When assessing business continuity risks, the HR Professional must consider several different types of disasters, their probability, and impact on an organization. What category of disaster is best described as acts of terrorism, major thefts, sabotage, or labor disputes?

Accepted Answer

Organized or deliberate disruptions include acts of terrorism, major thefts, sabotage, or labor disputes, as they are intentional actions aimed at disrupting business operations.

Question 17

Which of the following is an example of direct compensation?

Accepted Answer

Direct compensation refers to the monetary payment given directly to employees for their work, such as salaries, wages, and bonuses. Variable compensation, which includes bonuses and commissions, is a form of direct compensation.

Question 18

Frank is an employee at the HBF Corporation, and he has recently been terminated because of poor company income. Frank visits the company's blog and saw a comment from his manager, which says, "We had to let Frank go today because he kept screwing up sales order. He's incompetent!" This is an example of which one of the following?

Accepted Answer

Libel refers to a false and defamatory statement made in written form, which can harm a person's reputation. The manager's comment on the blog is written and could be considered defamatory, thus it is an example of libel.

Question 19

Your organization is implementing the balanced scorecard approach to measuring organizational success. In this balanced scorecard method there are four perspectives you'll consider. Which one of the following are the correct four perspectives of the balanced score method?

Accepted Answer

The balanced scorecard method includes the perspectives of Learning and Growth, Business Process, Customer, and Financial. These perspectives help organizations measure and manage performance comprehensively.

Question 20

Which report do local and state governments require employers to file in odd-numbered years?

Accepted Answer

The answer of Which report do local and state governments...

Exam 3: Senior Professional in Human Resources