Question 1

A customer has a Windows 7 x86 computer with 4GB of RAM and needs to upgrade the RAM to meet the minimum specifications for a new piece of software. Which of the following should a technician recommend to the customer FIRST?

Accepted Answer

Installing 8GB DDR4 RAM is the first step to upgrade the RAM to meet the minimum specifications for a new piece of software.

Question 2

A user is unable to access certain files from a specific folder. Which of the following commands should a technician use to modify the file permissions for a specific file?

Accepted Answer

The "chown" command is used to change the ownership of a file, which can affect file permissions and access.

Question 3

The IT department is assisting with an upgrade of the third-party software the payroll department uses to track time and create paychecks. When modifications were made three years ago, there were issues with the upgrade. Which of the following change management processes should the IT department use after scoping the change but before implementing the new version of the software?

Accepted Answer

Risk analysis should be conducted to identify potential issues and mitigate them before implementing the software upgrade.

Question 4

A network technician is creating a set of scripts to help complete some common tasks. The technician wants to leave notes within the scripts to explain the purpose of each section and allow for changes later. Which of the following should the technician use?

Accepted Answer

Inline comments are used within scripts to leave notes and explanations for each section, making it easier to understand and modify later.

Question 5

A technician is installing a new SOHO wireless router and wants to ensure it is using the latest feature set and is secure. Which of the following should the technician perform FIRST?

Accepted Answer

Updating the firmware should be performed first to ensure the router has the latest features and security patches before making any other configurations.

Question 6

A user visited a website and infected a Windows 10 computer with a virus. A technician troubleshoots the issue, but the virus runs every time the computer is restarted. Which of the following should the technician try NEXT to resolve the issue?

Accepted Answer

The answer of A user visited a website and infected...

Question 7

Which of the following security principles help to prevent employees from changing files they are intended only to view?

Accepted Answer

The answer of Which of the following security principles help...

Question 8

Ann, a user, is setting up a new mobile phone, and the phone is asking for an authentication method to enroll the device. Ann is not sure which method is acceptable. Which of the following methods would a technician MOST likely tell Ann to use?

Accepted Answer

A passcode lock is a universally accepted method for device authentication, providing a basic level of security that is compatible with all devices.

Question 9

A technician needs to view hidden files. Which of the following Control Panel utilities would be used for this purpose?

Accepted Answer

The "Folder Options" utility in the Control Panel allows users to change settings related to file and folder views, including the ability to show or hide hidden files.

Question 10

The medical records department of a local hospital recently upgraded its computers. A technician needs to ensure the data stored on the hard drives is unrecoverable. Which of the following methods should the technician use to meet the requirement?

Accepted Answer

Degaussing is a method that uses a strong magnetic field to erase data from magnetic storage media, making it unrecoverable.

Question 11

A technician receives a call from an end user in the human resources department who needs to load an older stand-alone application on a computer to retrieve employee information. The technician explains the application can be run in compatibility mode, but it will need to be removed as soon as the user obtains the required information. Which of the following BEST describes the technician's concern with loading this application on the user's computer?

Accepted Answer

The technician is concerned about the impact to the device, as older applications may not be fully compatible with modern systems and could cause issues such as system instability or security vulnerabilities.

Question 12

A technician was contacted regarding an issue affecting hundreds of users on a domain network. Which of the following would be MOST effective at remediating future issues through documentation?

Accepted Answer

Documenting the findings in the technician ticketing system ensures that the information is accessible for future troubleshooting and helps maintain a record of issues and solutions for the technical team.

Question 13

A technician is installing Windows 7 64-bit OS on a VM but keeps getting errors. The specifications for the machine are: Two 1GHz CPUs 2GB of memory 15GB hard drive 800 × 600 screen resolution Which of the following should the technician do to resolve the problem?

Accepted Answer

Windows 7 64-bit requires at least 20GB of hard drive space, so increasing the hard drive space will resolve the installation error.

Question 14

A user cannot print to a network printer. A technician runs the Windows 10 troubleshooting utility, but it does not find any errors. Which of the following printer settings should the technician check NEXT?

Accepted Answer

The technician should check the spooler settings next, as the print spooler is responsible for managing print jobs sent to the printer. If there is an issue with the spooler, it could prevent printing.

Question 15

An administrator is loading a new Linux server. Which of the following filesystems will the administrator MOST likely select for the primary partition?

Accepted Answer

ext3 is a commonly used filesystem for Linux systems, suitable for the primary partition.

Question 16

A technician is hardening a Windows workstation. One of the hardening requirements for the workstation is to prevent potential privilege escalation attacks on the local system. Which of the following steps should the technician perform to BEST meet this requirement?

Accepted Answer

The answer of A technician is hardening a Windows workstation....

Question 17

A user's login screen does not look normal when booting the computer. A technician states the computer was showing the company's workstation imaging system screen, but it has since been fixed. Which of the following did the technician update?

Accepted Answer

The answer of A user's login screen does not look...

Question 18

A technician needs to make changes to a production system. Before doing so, which of the following should be completed in case the changes have unintended consequences beyond their original scope?

Accepted Answer

The answer of A technician needs to make changes to...

Question 19

A technician has set up a new computer for a customer and needs to add a login with administrative privileges. Which of the following tools should the technician use?

Accepted Answer

The "Local Users and Groups" tool is used to manage user accounts and groups, including adding new users and assigning administrative privileges on a computer.

Question 20

A user's smartphone takes longer to access websites than it did prior to a weeklong vacation. The user also observes the smartphone no longer says LTE in the corner of the screen, but it has significant improvements in speed when connected to a local hotspot. Which of the following is the cause of the symptoms the smartphone is experiencing?

Accepted Answer

The smartphone likely has a weak signal, as indicated by the absence of LTE and improved speed when connected to a local hotspot.

Exam 2: CompTIA A+ Certification Exam: Core 2