Question 1

A user is surprised that a newly installed third-party smartphone application requires permissions to access the camera, location, and microphone. Unaware of a reason why permissions are needed for the application to function as advertised, the user contacts the help desk for assistance. Which of the following should the help desk team recommend the user do in this situation?

Accepted Answer

The help desk should recommend canceling the installation and reporting it if the permissions seem unnecessary for the app's functionality, as this could be a privacy risk.

Question 2

A technician must manually modify the HOSTS system file in order to resolve a website address to a specified local destination. Which of the following utilities should the technician use to BEST accomplish the task?

Accepted Answer

Notepad is a text editor that can be used to manually edit the HOSTS file, which is a plain text file.

Question 3

Which of the following wireless security protocols supports the use of a 40-bit encryption key?

Accepted Answer

WEP is the only wireless security protocol that supports the use of a 40-bit encryption key.

Question 4

A customer brings an old PC to a computer repair shop and asks for advice with regard to its repair or replacement. The PC has numerous errors during the boot process and is running a very outdated operating system. Which of the following should the technician do?

Accepted Answer

The technician should advise the customer that the cost of repair is more than a new PC, as this is the most honest and practical advice given the outdated system and numerous errors.

Question 5

A technician needs to connect securely to a Linux-based network appliance in a remote datacenter. Which of the following will the technician MOST likely use?

Accepted Answer

SSH (Secure Shell) is the most likely choice for securely connecting to a Linux-based network appliance, as it provides encrypted communication over a network.

Question 6

A technician is troubleshooting a network connectivity issue on a Linux workstation. Which of the following commands would help the technician gain information about the network settings on the machine?

Accepted Answer

The `ifconfig` command is used to display or configure network settings on a Linux machine, providing information about network interfaces.

Question 7

A technician is troubleshooting an issue affecting all company laptops. All the laptops have exactly the same hardware. The screens present glitches every time the users move their mouse pointers over the screen. The technician discovers there was a recent OS update deployed throughout the company, which includes new versions for video drivers. Restarting the laptop in safe mode will not present the issue. Which of the following should the technician do NEXT?

Accepted Answer

The issue is likely caused by the new video drivers included in the recent OS update. Rolling back the video card device drivers to the previous version is a logical next step to resolve the issue, as it was not present before the update. Escalating the issue to the video card vendor can help find a permanent solution.

Question 8

Which of the following would BEST support an 8TB hard drive with one partition?

Accepted Answer

GPT (GUID Partition Table) supports large drives and partitions, well beyond the 2TB limit of MBR, making it suitable for an 8TB hard drive.

Question 9

A technician is attempting to recover data from a damaged laptop that was running Windows 10. The technician removes the drive and places it in a known-good computer. The computer boots and sees the drive, but no data is displayed. Which of the following is the reason the technician is experiencing this issue?

Accepted Answer

EFS (Encrypting File System) security is likely the reason because it encrypts files on NTFS file systems, and if the technician does not have the correct decryption key or certificate, the data will not be accessible.

Question 10

Joe, a technician, recently installed drivers for a webcam, but he is now experiencing issues when trying to operate it. Which of the following should Joe check NEXT to troubleshoot the issue?

Accepted Answer

Joe should check the Device Manager next to ensure that the webcam is recognized by the system and that the drivers are properly installed and functioning. This tool will show if there are any issues with the device or its drivers.

Question 11

A Mac user needs to configure a network device using a serial connection to enable a remote network connection. Which of the following utilities would MOST likely be used to make the necessary changes?

Accepted Answer

Terminal is the utility used on a Mac to access the command line interface, which can be used to configure network devices via a serial connection.

Question 12

While preparing a computer that will be issued to a new user, the technician discovers the computer's former user configured a supervisor password in the BIOS. Which of the following can the technician do to allow the password to be removed?

Accepted Answer

Removing and replacing the CMOS battery will reset the BIOS settings, including the supervisor password, to their default state.

Question 13

Which of the following are typically too dangerous to be disassembled by an in-house technician? (Choose two.)

Accepted Answer

Power supplies and CRT monitors contain high voltages that can be dangerous if not handled properly.

Question 14

A technician is using a CLI to perform tasks on a Windows OS. The technician needs to determine which ports are being utilized for TCP listening. Which of the following commands should the technician use?

Accepted Answer

The "netstat" command is used to display network connections, routing tables, and a number of network interface statistics, including which ports are being utilized for TCP listening.

Question 15

An administrator is investigating intermittent, slow performance of a web server. The administrator performs a virus scan on the server but finds there is no infection present. Which of the following should the administrator do NEXT to mitigate the issue?

Accepted Answer

Checking the system logs can provide insights into any errors, warnings, or unusual activity that might be causing the slow performance, helping to identify the root cause of the issue.

Question 16

A technician receives the Chief Executive Officer's (CEO's) Windows 10 laptop, which has been infected with malware. The technician wants to make sure best practices are followed for troubleshooting and remediating the malware. Which of the following best practices should the technician perform FIRST in this scenario? (Choose three.)

Accepted Answer

The answer of A technician receives the Chief Executive Officer's...

Question 17

A technology team is creating limits and guidelines for the use of company-provided software, equipment, and Internet access. Which of the following policies is needed?

Accepted Answer

An Acceptable Use Policy (AUP) outlines the rules and guidelines for the proper use of company-provided software, equipment, and Internet access, ensuring that employees use these resources responsibly and in accordance with company standards.

Question 18

An application is installed and configured locally on a workstation, but it writes all the save files to a different workstation on the network. Which of the following accurately describes the configuration of the application?

Accepted Answer

The application is configured in a client/server model where the client (local workstation) runs the application, but data is stored on a server (another workstation on the network).

Question 19

An IT professional recently assisted Ann, a customer, with updating her password and regaining access to a hijacked email account. Shortly afterward, Ann notices dozens of unwanted emails, thanking her for subscribing to an organization's mailing list. Which of the following should be performed to remove and prevent any further emails from this organization?

Accepted Answer

Creating domain-based filters will automatically block emails from the specific domain sending the unwanted emails, preventing them from reaching Ann's inbox in the future.

Question 20

A contract technician is working on a network printer when a print job starts and completes. The technician notices it is a spreadsheet that appears to be an annual salary report. Which of the following actions should the technician take?

Accepted Answer

The technician should take the print job to the office manager because it appears to be confidential information that should not be accessed by unauthorized personnel.

Exam 2: CompTIA A+ Certification Exam: Core 2