Question 1

An instructor is teaching a virtual class and notices that learner interaction has begun to taper off. A break was recently taken so fatigue does not seem to be the issue, but rather a lack of understanding. Which of the following should the instructor implement to help identify where learners are getting confused"?
A) Switching from lecture to a more visual training method.
B) Quiz the learners during the virtual session.
C) Conduct a quick review session.
D) Introduce supporting materials.

Accepted Answer

Quizzing the learners during the session can help identify specific areas where they are confused, allowing the instructor to address these issues directly.

Question 2

When delivering lecture in a virtual classroom environment, an instructor should:
A) Use markup tools (e.g. highlighter) to guide the learners focus.
B) Record as much as possible ahead of time to avoid misspeaking.
C) Use open-ended questions to facilitate discussion.
D) Only use live video as a backup plan due to bandwidth restrictions.

Accepted Answer

The answer of When delivering lecture in a virtual classroom...

Question 3

An instructor is teaching an advanced two-day workshop for experienced users of a specific software program. The learners were recommended to participate by their supervisors. The instructor is informally talking with the learners prior to the first session, when one learner confides concerns about their ability to succeed in the course. The BEST way for the instructor to respond to the learner is to:
A) Convince the learner they should feel confident because of the recommendation by the learner's supervisor
B) Offer to contact the learner's supervisor and verify that the learner has the prerequisite skills for the course.
C) Monitor the learner's performance during the first part of the course and meet with the learner at the first break.
D) Assure the learner that the course material for the workshop will teach what the learner needs to succeed in the course.

Accepted Answer

Monitoring the learner's performance allows the instructor to assess the learner's actual skills and provide personalized support if needed, addressing the learner's concerns effectively.

Question 4

An instructor wants to quickly evaluate learner knowledge after an exercise. Which of the following methods would BEST achieve this?
A) Give a written exam on the topic.
B) Have the learners perform an additional exercise on the topic
C) Ask the learners random questions about the topic.
D) Have the learners engage in a group discussion of the topic.

Accepted Answer

Asking random questions allows the instructor to quickly gauge understanding and clarify any misconceptions immediately.

Question 5

Pause at an appropriate place during a presentation can contribute to: (Select TWO)
A) Reviewing the material
B) Maintaining consistent behavior
C) Adding emphasis to a statement
D) Pronouncing words properly
E) Assessing learner's level of interest

Accepted Answer

Pausing during a presentation can help emphasize a statement and assess the learner's level of interest.

Question 6

An instructor is teaching a beginner topic. Most of the learners explain that they are already familiar with the course content. Which of the following should the instructor do?
A) Continue the class as planned assuring completion of current course objectives
B) Ask the advanced learners what they would like to cover in the course and then change objectives based on advanced learner's requests.
C) Ask the experienced learners to return for a more advanced course
D) Modify the curriculum as necessary to fulfill student expectations while still meeting course objectives.

Accepted Answer

The instructor should adapt the curriculum to meet the learners' expectations while ensuring that the course objectives are still achieved. This approach balances the needs of the learners with the educational goals.

Question 7

An instructor gives several tests over the course of the class. The tests given should focus on:
A) The prerequisites of the course
B) The syllabus objectives
C) Knowledge learned
D) Objectives covered

Accepted Answer

The answer of An instructor gives several tests over the...

Question 8

For this question, decide whether the action makes it likely or unlikely that a trainer will achieve the goal. Select the BEST statement that explains why the action is likely or unlikely to accomplish the goal. GOAL: To facilitate the learning process for a group of learners in a training class who are falling behind the more advanced learners ACTION: The trainer asks the more advanced learners to tutor the less advanced learners during the last part of each class.
A) Likely, because the more advanced learners will feel flattered by being asked to act as tutors.
B) Likely, because the less advanced learners will respond positively to peer tutoring.
C) Unlikely, because the more advanced learners might not have any teaching experience.
D) Unlikely, because instructional time will be reduced for the less advanced learners.

Accepted Answer

Peer tutoring can be an effective method to facilitate learning, as it allows less advanced learners to receive personalized help and explanations from their peers, which can enhance understanding and retention.

Question 9

An instructor was preparing for a one-hour virtual class anticipating that several questions would come up during the event. Which of the following steps should the instructor take to prepare for this session?
A) Conduct a pre-course assessment to defer any questions
B) Ask all participants to hold questions until the end to manage time
C) Prepare answers to common questions ahead of time
D) Only allow five minutes for questions at the beginning of the training

Accepted Answer

Preparing answers to common questions ahead of time ensures the instructor can efficiently address anticipated queries, enhancing the learning experience without unnecessary delays.

Question 10

An instructor completed the required content of a technical course early. The instructor decided to fill the time by writing tasks on the board and assigning them to individual students. A timeline was provided for the overall task completion and all students were expected to apply their new knowledge to the task assigned. The instructor then proceeded to work on plans for the next course in this situation, which of the following statements about the appropriateness of the activity is true?
A) It was appropriate because use of the exercises covered the gap in the timing of the course.
B) It was appropriate because the students were given a frame of reference upon which to apply what they learned.
C) It was inappropriate because it placed a heavy burden on students to successfully complete the exercise.
D) It was inappropriate because it did not offer students a stated learning result applicable to their experience

Accepted Answer

The answer of An instructor completed the required content of...

Question 11

An instructor notices that the course participants are sluggish, engaging in side conversations and appear somewhat distracted. Which of the following should the instructor do to reengage the learners? (Select TWO).
A) The instructor should give a quiz to see if the learners retained information so far.
B) The instructor should use an energizing activity as a redirector.
C) The instructor should tell the learners why it is important to pay attention at all times
D) The instructor should give the participants a break.
E) The instructor should report their behavior to management

Accepted Answer

Using an energizing activity can help refocus and reengage learners by breaking the monotony. Giving participants a break can also help them recharge and return with better focus.

Question 12

Upon answering a learner's question an instructor should then:
A) Review the section that has just been covered
B) Validate that the learner has understood and is ready to continue
C) Proceed to the next section assuming that there are no further questions
D) Elicit further questions from the class as a whole

Accepted Answer

Validating that the learner has understood ensures that the learner is ready to continue and helps reinforce the learning process.

Question 13

A learner is consistently questioning their performance during a lab activity and needs the instructor's approval. The instructor observes that the learner is very hesitant to do the lab steps but completes the work correctly. Which of the following would the instructor do to BEST aid the learner?
A) Immediately go back to observe the learner when lab activity is required
B) Help other learners first then go to the one learner.
C) Allow time before or after class for the learner to complete the activities.
D) Reaffirm the correct abilities of the learner

Accepted Answer

Reaffirming the learner's abilities can boost their confidence and reduce their hesitancy, helping them become more independent in their work.

Question 14

A course is two days in length, and has at its core a four-step process. At the end of the first day, learners should be able to effectively demonstrate the first two steps of the model; however, it is clear a number of participants have not yet mastered the second step of the model. The instructor should:
A) Plan to practice the second step of the model at the star of day two
B) Meet individually with the learners who seem to be struggling
C) Only focus on the first two steps of the model
D) Continue with the course as planned on day two

Accepted Answer

The instructor should plan to practice the second step of the model at the start of day two to ensure all learners have a solid understanding before moving on to the next steps.

Question 15

A contract instructor is preparing training materials for a corporate client. The corporate client has supplied standardized material, but wishes to tailor it for their particular needs. Which of the following steps would BEST address this situation?
A) Use the standardized material and supply the learners with supplemental visual aids,
B) Modify the standardized materials as necessary to suit the expectations of the corporate client.
C) Use the standardized material and explain how this material will be sufficient to meet their needs
D) Ask the corporate client to supplement the material after the class.

Accepted Answer

Modifying the standardized materials as necessary to suit the expectations of the corporate client ensures that the training is relevant and tailored to their specific needs, providing the most effective learning experience.

Question 16

In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?
A) Allows the instructor to deliver exams to each student
B) Allows the learners to interact with one another
C) Allows the instructor to survey the class
D) Allows the instructor to see which learners are participating

Accepted Answer

Polling allows the instructor to survey the class to gather opinions, check understanding, or engage students.

Question 17

At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?
A) Contact the IT staff to determine when the Internet connection will be available.
B) Ask the learners to complete the evaluation form after returning to their desks.
C) Submit in the post-class report why evaluations were not complete.
D) Provide paper copies of the online evaluation to the learners.

Accepted Answer

Providing paper copies of the evaluation ensures that learners can complete the evaluations immediately, fulfilling the client's requirement despite the lack of Internet access.

Question 18

An instructor receives a 125MB graphic file on a universal serial bus (USB) drive that will be used in a virtual classroom session. The instructor knows that the learners will be attending this virtual class using low bandwidth connections around the world. Which of the following should the instructor do to ensure that the learners will be able to easily receive the document?
A) Purchase small USB drives that support encryption. Place the file on each USB drive and then ship the drives to the learners prior to the class.
B) Place the file on a media share website. Email the learners a link to the location of the document and ask them to download it prior to the class.
C) Print copies of the document and mail them to the learners prior to the class. Refer to the printed document during the virtual class session, and display it in the presentation.
D) Email the document prior to the class and have the learners figure out how to access it with limited bandwidth.

Accepted Answer

Placing the file on a media share website allows learners to download it at their convenience, accommodating their low bandwidth connections. This method is more efficient and cost-effective than mailing physical copies or USB drives.

Question 19

An instructor is delivering a course with limited time and has learners with various skill levels. Which of the following would the instructor do to BEST follow up any needs of the learners?
A) Offer fee based consulting for the program
B) Divide the class into groups with similar skill sets
C) Provide additional material on the technology
D) Contract for additional training time

Accepted Answer

The answer of An instructor is delivering a course with...

Question 20

An instructor is contracted to teach a highly technical on-site course. The instructor walks into a classroom filled with learners from various backgrounds. Which of the following should the instructor do FIRST?
A) Ask each student about their level of knowledge about the content in order to tailor the courseware
B) Incorporate more demonstrations during course delivery to make the content more interesting.
C) Immediately discuss the nature of the situation with the course contact and ask how much of the content should actually be taught
D) Reschedule the class after a skills assessment to better prepare for the class.

Accepted Answer

The instructor should first assess the students' level of knowledge to tailor the course content effectively to their needs.

Exam 17: CompTIA CTT+ Essentials

When delivering lecture in a virtual classroom environment, an instructor should:

An instructor wants to quickly evaluate learner knowledge after an exercise. Which of the following methods would BEST achieve this?

Pause at an appropriate place during a presentation can contribute to: (Select TWO)

An instructor is teaching a beginner topic. Most of the learners explain that they are already familiar with the course content. Which of the following should the instructor do?

An instructor gives several tests over the course of the class. The tests given should focus on:

An instructor was preparing for a one-hour virtual class anticipating that several questions would come up during the event. Which of the following steps should the instructor take to prepare for this session?

An instructor notices that the course participants are sluggish, engaging in side conversations and appear somewhat distracted. Which of the following should the instructor do to reengage the learners? (Select TWO) .

Upon answering a learner's question an instructor should then:

A learner is consistently questioning their performance during a lab activity and needs the instructor's approval. The instructor observes that the learner is very hesitant to do the lab steps but completes the work correctly. Which of the following would the instructor do to BEST aid the learner?

A contract instructor is preparing training materials for a corporate client. The corporate client has supplied standardized material, but wishes to tailor it for their particular needs. Which of the following steps would BEST address this situation?

In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?

At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?

An instructor is delivering a course with limited time and has learners with various skill levels. Which of the following would the instructor do to BEST follow up any needs of the learners?

An instructor is contracted to teach a highly technical on-site course. The instructor walks into a classroom filled with learners from various backgrounds. Which of the following should the instructor do FIRST?