Retailers will use all of the following to retain and increase share of wallet from their best customers except:
A) Frequent-shopper programs
B) Special customer services
C) Personalization
D) Promotions
E) Lower prices

Question

Quizplus · Accepted Answer

Retailers are concentrating on developing customer loyalty and increasing share of wallet by providing more value to their best customers by using targeted, personalized merchandise, services, and promotions.

Retailers Will Use All of the Following to Retain and Increase