Items such as incident type, channel used to submit the incident, and incident category (hardware, software, etc.) are examples of ____ data.
A)incident
B)customer
C)status
D)problem

Question

Quizplus · Accepted Answer

These items are specific to incidents, describing their nature, submission method, and classification, which are all directly related to incident management processes.

Items Such as Incident Type, Channel Used to Submit the Incident