Question 1

The formal way that employee responsibilities are assigned in a firm is called an -------------------------------.

Accepted Answer

organizational structure

Question 2

------------------------------- is the social rank or position of a person in a group.

Accepted Answer

Status

Question 3

-------------------------------is, in part, the ability to combine personal style and organizational goals in correct proportions.

Accepted Answer

Leadership

Question 4

A system of management that concentrates on results rather than on the process by which the results are achieved is called -------------------------------.

Accepted Answer

The answer of A system of management that concentrates on...

Question 5

-------------------------------are reward producers, or conditions that encourage employees to apply themselves, mentally and physically, more productively to their jobs.

Accepted Answer

The answer of -------------------------------are reward producers, or conditions that encourage...

Question 6

The right to command or force an action by another is the definition for
A) Authority
B) Responsibility
C) Accountability
D) None of the above

Accepted Answer

Authority is the right or power assigned to an individual or an entity to make decisions, give orders, and enforce obedience. It is the concept that encompasses the ability to command or direct actions of others.

Question 7

Key principle(s) that are useful in developing an effective organizational structure include
A) Span-of-control
B) Minimal layer
C) Flexibility
D) All of the above

Accepted Answer

All the principles mentioned (span-of-control, minimal layer, and flexibility) are important in developing an effective organizational structure. Span-of-control ensures manageable oversight, minimal layers reduce complexity, and flexibility allows adaptation to changes.

Question 8

is the manner in which power and status are used.
A) Power
B) Politics
C) Leadership
D) Management

Accepted Answer

Politics involves the ways in which power and status are utilized and navigated within organizations or groups.

Question 9

________ leadership literally relinquishes all decision making to followers.
A) Democratic
B) Authoritarian
C) Free rein
D) Transformational

Accepted Answer

Free rein leadership, also known as laissez-faire leadership, is a style where the leader gives full control and decision-making power to their followers, with minimal to no direction from the leader themselves.

Question 10

Transformational leaders (TLs) have the ability to influence major changes in organizations by changes in followers' attitudes and assumptions. TLs typically exhibit the following characteristic(s):
A) Idealized influence
B) Inspirational motivation
C) Individualized consideration
D) All of the above

Accepted Answer

Transformational leaders exhibit all of the listed characteristics: idealized influence, where they serve as role models; inspirational motivation, where they motivate and inspire followers by providing meaning and challenge to their work; and individualized consideration, where they pay attention to each individual's needs for achievement and growth by acting as a coach or mentor.

Question 11

An assumption that work, both physical and mental, is an natural as play and rest would be representative of
A) Theory X
B) Theory Y
C) Theory Z
D) None of the above

Accepted Answer

Theory Y, developed by Douglas McGregor, suggests that work is as natural as play and rest, and that people will be self-directed and creative at work if they are motivated properly. This contrasts with Theory X, which assumes that people are inherently lazy and need to be closely supervised. Theory Z focuses more on a blend of American and Japanese management styles, emphasizing trust, quality, and collective decision-making, and doesn't directly address the naturalness of work in comparison to play and rest.

Question 12

An example of a positive conditional stroke would be
A) "Good morning!"
B) "I like that shirt!"
C) "If you make $1 million I sales, you'll receive a trip to Aruba."
D) None of the above

Accepted Answer

A positive conditional stroke is a positive reinforcement or reward that is contingent upon meeting a certain condition or achieving a specific goal, such as receiving a trip to Aruba for making $1 million in sales.

Question 13

Maslow's needs hierarchy includes
A) Survival
B) Belongingness
C) Ego Status
D) All of the above

Accepted Answer

Maslow's hierarchy of needs includes physiological needs (survival), belongingness and love needs (social), and esteem needs (ego status), among others. Therefore, all of the options listed are included in Maslow's theory.

Question 14

Principles that are useful in developing an effective organizational structure include
A) Span of control
B) Minimal Layer
C) Delegation downward
D) All of the above

Accepted Answer

All of the choices listed are principles that contribute to the development of an effective organizational structure. Span of control refers to the number of subordinates a manager can effectively manage. Minimal layer suggests having the fewest levels of management necessary, which can improve communication and decision-making. Delegation downward involves assigning responsibility and authority to lower-level employees, which can enhance flexibility and responsiveness.

Question 15

strokes convey the spoken or implied message, "I like you … you're OK with me." There are no conditions to acceptance.
A) Positive unconditional
B) Positive conditional
C) Negative unconditional
D) None of the above

Accepted Answer

Positive unconditional strokes are expressions of acceptance or affection given without stipulation or condition, implying a message of liking and acceptance as described.

Question 16

Being answerable to another for performance is to be responsible.

Accepted Answer

The answer of Being answerable to another for performance is...

Question 17

An organizational structure that includes a place for specialists known as staff, who have direct accountability to key line managers and are responsible for offering advice on problems or providing service in their area of specialization, is called the functional organizational structure.

Accepted Answer

The described structure is known as a line-and-staff organizational structure. In this structure, staff specialists offer advice and support to the line managers but do not have direct authority over the primary activities of the organization.

Question 18

A manipulative autocrat creates the illusion that employees are participating in the decision-making process.

Accepted Answer

A manipulative autocrat might create the illusion of participation in decision-making to maintain control while appearing democratic, thus manipulating employees into thinking they have a say when they actually do not.

Question 19

A leadership style that favors a shared decision-making process, with the leader maintaining the ultimate responsibility for decisions while actively seeking significant input from followers is called democratic.

Accepted Answer

Democratic leadership involves a participatory approach where the leader seeks input and feedback from the team before making decisions, but retains the final decision-making authority.

Question 20

The assumption that people are naturally creative and have far more capability than is generally utilized would represent Theory Y.

Accepted Answer

Theory Y, developed by Douglas McGregor, posits that employees are naturally motivated, enjoy working, and have the potential for creativity in the workplace, contrasting with Theory X which assumes that employees are inherently lazy and need to be closely supervised.

Quiz 16: Managing Organizational Structure

The formal way that employee responsibilities are assigned in a firm is called an -------------------------------.

------------------------------- is the social rank or position of a person in a group.

-------------------------------is, in part, the ability to combine personal style and organizational goals in correct proportions.

A system of management that concentrates on results rather than on the process by which the results are achieved is called -------------------------------.

-------------------------------are reward producers, or conditions that encourage employees to apply themselves, mentally and physically, more productively to their jobs.

The right to command or force an action by another is the definition for

Key principle(s) that are useful in developing an effective organizational structure include

is the manner in which power and status are used.

________ leadership literally relinquishes all decision making to followers.

Transformational leaders (TLs) have the ability to influence major changes in organizations by changes in followers' attitudes and assumptions. TLs typically exhibit the following characteristic(s) :

An assumption that work, both physical and mental, is an natural as play and rest would be representative of

An example of a positive conditional stroke would be

Maslow's needs hierarchy includes

Principles that are useful in developing an effective organizational structure include

strokes convey the spoken or implied message, "I like you … you're OK with me." There are no conditions to acceptance.

Being answerable to another for performance is to be responsible.

An organizational structure that includes a place for specialists known as staff, who have direct accountability to key line managers and are responsible for offering advice on problems or providing service in their area of specialization, is called the functional organizational structure.

A manipulative autocrat creates the illusion that employees are participating in the decision-making process.

A leadership style that favors a shared decision-making process, with the leader maintaining the ultimate responsibility for decisions while actively seeking significant input from followers is called democratic.

The assumption that people are naturally creative and have far more capability than is generally utilized would represent Theory Y.