Question 1

Manager's Shoptalk in Chapter 1 outlines all of the following issues would-be managers should consider except:
A) the increased workload.
B) the challenge of supervising former peers.
C) the headache of responsibility for other people.
D) being caught in the middle.
E) the technical aspects of management.

Accepted Answer

The Manager's Shoptalk in Chapter 1 outlines the increased workload, the challenge of supervising former peers, the headache of responsibility for other people, and being caught in the middle as issues that would-be managers should consider, but it does not discuss the technical aspects of management.

Question 2

One of the things managers enjoy doing the most is:
A) financial planning.
B) controlling activities.
C) planning for future decisions.
D) leading others.
E) hiring new employees.

Accepted Answer

Leading others is a critical aspect of a manager's role, and it is also one of the most enjoyable tasks. A manager who enjoys and excels at leading and motivating others will find the job more fulfilling and likely to be successful. While financial planning, controlling, future decision-making, and hiring may be necessary aspects of a manager's role, they may not be as enjoyable as leading others for many managers.

Question 3

Which of these managers are in charge of departments such as finance and HR that support line departments?
A) Line
B) Project
C) Top
D) Operatives
E) Staff

Accepted Answer

Staff managers are in charge of departments that support line departments, such as finance and HR. Line managers are responsible for directly managing the production and delivery of a company's products or services. Project managers are responsible for specific projects within a company. Top managers are responsible for overall strategy and direction of a company. Operatives are non-management employees who carry out the day-to-day tasks of a company.

Question 4

Being a successful manager means thinking in terms of all of the following, except:
A) building teams.
B) generating the most profit.
C) becoming a motivator.
D) becoming an organizer.
E) establishing networks.

Accepted Answer

While generating profit is certainly an important aspect of being a manager, it is not the sole focus. A successful manager must also focus on building teams, motivating employees, organizing resources, and establishing networks.

Question 5

Of all management duties, one of the things managers like the least is:
A) financial planning.
B) controlling activities.
C) planning for future decisions.
D) handling paperwork.
E) networking.

Accepted Answer

Handling paperwork is often seen as a tedious and time-consuming task by managers, and they would prefer to spend their time on more strategic activities.

Question 6

According to the Manager's Shoptalk in Chapter 1, before becoming a manager, would-be managers should consider which of the following:
A) time for the increased workload.
B) challenge of supervising former peers.
C) the responsibility of managing others.
D) being caught in the middle.
E) all of these.

Accepted Answer

The Manager's Shoptalk in Chapter 1 suggests that before becoming a manager, individuals should consider all of the options listed, including the time commitment required for an increased workload, the challenge of supervising former peers, the responsibility of managing others, and the potential for being caught in the middle of conflicts or disagreements. Therefore, the best choice is E, all of these.

Question 7

Calvin Strine is the office manager of a local accounting firm. His level in the management hierarchy is that of a(n):
A) first-line manager.
B) middle manager.
C) top manager.
D) consultant.
E) operative.

Accepted Answer

First-line managers are those at the lowest level of management who manage the work of nonmanagerial employees. Since Calvin Strine is an office manager, he likely directly supervises the work of nonmanagerial staff within the accounting firm, fitting the description of a first-line manager.

Question 8

_____ are responsible for departments that perform a single task and have employees with similar training skills.
A) Top managers
B) Middle managers
C) General managers
D) Functional managers
E) First-Line managers

Accepted Answer

Functional managers are responsible for departments that perform a single task and have employees with similar training skills. They are typically in charge of functions such as finance, human resources, marketing, or operations.

Question 9

Shyloh is a research analyst who gets things done mostly through her own efforts, relying on herself rather than others. Shyloh can best be described as a(n):
A) first-line manager.
B) middle manager.
C) individual performer.
D) top manager.
E) functional manager.

Accepted Answer

Shyloh is described as an individual performer who relies on herself to get things done, indicating that she works independently without managing others. Choices A, B, D, and E all involve some level of management or leading others, which do not fit Shyloh's description.

Question 10

Which of the following includes the manager identity?
A) Specialist, performs specific tasks
B) Gets things done through own efforts
C) An individual actor
D) A network builder
E) Works relatively independently

Accepted Answer

The answer of Which of the following includes the manager...

Question 11

Which of these managers are responsible for the manufacturing and marketing departments that make or sell the product or service?
A) Top
B) Line
C) First-line
D) Staff
E) Project

Accepted Answer

Line managers are responsible for the core business activities that directly produce or sell the product or service, which includes the manufacturing and marketing departments.

Question 12

Which of the following is not one of the conceptual categories of managerial roles Mintzberg defined?
A) Informational
B) Interpersonal
C) Decisional
D) Intrapersonal
E) All of these are managerial roles defined by Mintzberg

Accepted Answer

Intrapersonal is not one of the categories of managerial roles defined by Mintzberg.

Question 13

The individual identity includes which of the following?
A) Generalist, coordinates diverse tasks
B) Gets things done through others
C) Works relatively independently
D) A network builder
E) Works in highly interdependent manner

Accepted Answer

The option "Works relatively independently" describes the individual identity. The other options describe different roles or behaviors within a team or organization.

Question 14

Which of the following best describes Stacey's position as a functional manager?
A) She is responsible for several departments that perform different functions.
B) She organizes people across departments to perform a specific task.
C) She is responsible for a self-contained division and all the departments within it.
D) She supervises employees with similar training and skills.
E) None of these.

Accepted Answer

A functional manager typically supervises employees with similar training and skills. Choice A describes a divisional manager, choice B describes a project manager, and choice C describes a general manager. Choice E is not applicable as one of the options accurately describes Stacey's position.

Question 15

Which of the following is an informational role, according to Mintzberg?
A) Entrepreneur role
B) Leader role
C) Monitor role
D) Disturbance handler role
E) Figurehead role

Accepted Answer

According to Mintzberg's theory, the monitor role is an informational role, as it involves seeking and receiving information to stay up to date on internal and external events that may affect the organization. The other options listed are not informational roles, but rather fall under Mintzberg's interpersonal, decisional, or entrepreneurial roles.

Question 16

The individual performer is a _____; whereas, the manager has to be a(n) _____.
A) specialist; generalist
B) "leader"; doer
C) generalist; specialist
D) producer; expert
E) communicator; operator

Accepted Answer

The individual performer often focuses on a specific area of expertise, making them a specialist. In contrast, a manager needs to have a broad understanding of various aspects of the organization, making them a generalist.

Question 17

Managers shift gears quickly and therefore, the average time spent on any one activity is less than _____.
A) nine minutes
B) an hour
C) one workday
D) a half hour
E) a half day

Accepted Answer

The question asks for the average time spent on any one activity, and the most specific option given is "nine minutes." Therefore, A is the best choice. The other options are too broad or not specific enough to provide a clear answer to the question.

Question 18

Research shows that managers enjoy all of the following except:
A) networking.
B) innovation.
C) leading others.
D) managing time.
E) all of these.

Accepted Answer

Research shows that managers do not enjoy managing time. They find it to be an overwhelming and challenging aspect of their job, with many feeling that there are not enough hours in the day to accomplish everything that is expected of them.

Question 19

Gail Griffith, manager of the finance division, distributes relevant information everyday to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?
A) Monitor role
B) Disseminator role
C) Spokesperson role
D) Disturbance handler role
E) Figurehead role

Accepted Answer

Gail is performing the disseminator role, as she is distributing relevant information to her employees every day. This role involves sharing information with others in the organization to help them make informed decisions.

Question 20

Taylor Brittingham is a general manager. Which of the following best describes her position?
A) She is responsible for several departments that perform different functions.
B) She organizes people across departments to perform a specific task.
C) She is responsible for one specific department (e.g., marketing).
D) She supervises employees with similar training and skills.
E) None of these

Accepted Answer

As a general manager, Taylor is likely responsible for several departments that perform different functions, such as finance, marketing, operations, and human resources. She would be overseeing the overall operation of the organization and ensuring that all departments are working together towards common goals.

Quiz 1: Innovative Management for a Changing World

Manager's Shoptalk in Chapter 1 outlines all of the following issues would-be managers should consider except:

One of the things managers enjoy doing the most is:

Which of these managers are in charge of departments such as finance and HR that support line departments?

Being a successful manager means thinking in terms of all of the following, except:

Of all management duties, one of the things managers like the least is:

According to the Manager's Shoptalk in Chapter 1, before becoming a manager, would-be managers should consider which of the following:

Calvin Strine is the office manager of a local accounting firm. His level in the management hierarchy is that of a(n) :

_____ are responsible for departments that perform a single task and have employees with similar training skills.

Shyloh is a research analyst who gets things done mostly through her own efforts, relying on herself rather than others. Shyloh can best be described as a(n) :

Which of the following includes the manager identity?

Which of these managers are responsible for the manufacturing and marketing departments that make or sell the product or service?

Which of the following is not one of the conceptual categories of managerial roles Mintzberg defined?

The individual identity includes which of the following?

Which of the following best describes Stacey's position as a functional manager?

Which of the following is an informational role, according to Mintzberg?

The individual performer is a _; whereas, the manager has to be a(n) _.

Managers shift gears quickly and therefore, the average time spent on any one activity is less than _____.

Research shows that managers enjoy all of the following except:

Gail Griffith, manager of the finance division, distributes relevant information everyday to all her employees enabling them to make quality decisions. Gail is performing which of the following roles?

Taylor Brittingham is a general manager. Which of the following best describes her position?