The first step of the change process involves:
A) recognizing the need for change.
B) implementing the change.
C) selecting a change technique.
D) choosing a change leader.
E) overcoming resistance to change.

Question

Quizplus · Accepted Answer

The order of steps in the change process is: recognition of the need for change, establishment of goals for the change, diagnosis of the relevant variables, selection of the appropriate change technique, planning for implementation of the change, the actual implementation, and evaluation and follow-up.

The First Step of the Change Process Involves