To overcome resistance to change, the top management of a company discusses with its employees the new employee policies and procedures that it proposes to bring in and also seeks their involvement in the change process. This scenario illustrates the _____ technique that helps reduce resistance to change.
A) participation
B) synergy
C) deskilling
D) greenwashing
E) risk propensity

Question

Quizplus · Accepted Answer

Participation is often the most effective technique for overcoming resistance to change. Employees who participate in planning and implementing a change are better able to understand the reasons for the change. Uncertainty is reduced, and self-interests and social relationships are less threatened.

To Overcome Resistance to Change, the Top Management of a Company