According to the results of a classic study, employee participation:
A) reduces the need for communication.
B) encourages employees to resist change.
C) increases productivity and satisfaction.
D) increases turnover rates.
E) creates a centralized structure.

Question

Quizplus · Accepted Answer

A classic study of participation monitored the introduction of a change in production methods among four groups in a Virginia pajama factory. The two groups that were allowed to fully participate in planning and implementing the change improved significantly in their productivity and satisfaction, relative to the two groups that did not participate.

According to the Results of a Classic Study, Employee Participation