The reengineering process can be made effective by:
A) adopting a hands-off leadership style.
B) extensively using micromanagement leadership techniques.
C) adopting a strong but not autocratic leadership style.
D) eliminating any sense of urgency in the organization.
E) limiting employee participation in the process.

Question

Quizplus · Accepted Answer

Business process change requires a careful blend of top-down and bottom-up involvement. On the one hand, strong leadership is necessary, but too much involvement by top management can make the changes seem autocratic

The Reengineering Process Can Be Made Effective By