Which of the following is used in customer relationship management?
A)A sales orientation
B)A production orientation
C)Communicator valence
D)On-demand marketing

Question

Quizplus · Accepted Answer

On-demand marketing is used in customer relationship management to provide customized, personalized and relevant communication based on the individual needs and preferences of the customer. This helps in building long-lasting relationships with customers and increasing customer loyalty by providing them with a positive experience. A sales orientation and a production orientation are not necessarily used in customer relationship management, and communicator valence may be used in communication theory but is not specific to customer relationship management.

Which of the Following Is Used in Customer Relationship Management