Which statement best summarizes how the salesperson's view of sales resistance has changed over the years?
A) Salespeople continue to view any resistance as a threat to the sale.
B) The raising of an objection usually indicates faulty execution of the sales dialogue.
C) Salespeople believe resistance has increased due to advanced online activity.
D) Sales resistance is considered a normal and natural part of a sales conversation and indicates interest on the part of the buyer.

Question

Quizplus · Accepted Answer

Today, salespeople believe that sales resistance is a natural and expected part of the sales process. Objections and questions are often seen as indicators of interest from the buyer rather than a threat to the sale. Salespeople are trained to address these concerns and use them as opportunities to build credibility and strengthen the relationship with the potential customer.

Which Statement Best Summarizes How the Salesperson's View of Sales