A systematic, diagnostic, prescriptive tool that can be employed on a periodic basis to identify and address sales department problems and to prevent or reduce the impact of future problems is
A) a performance test.
B) sales management observation.
C) a salesforce survey.
D) an anonymous questionnaire sent to customers.
E) a salesforce audit.

Question

Quizplus · Accepted Answer

A salesforce audit is a comprehensive examination of the sales activities and processes within a company. It involves evaluating the effectiveness of the salesforce, identifying areas for improvement, and recommending solutions to address any issues. A salesforce audit can be conducted on a periodic basis to prevent or reduce the impact of future problems, making it a systematic, diagnostic, and prescriptive tool for sales department management. The other options, such as performance tests, sales management observation, salesforce surveys, or anonymous questionnaires sent to customers, may provide useful insights into certain aspects of the sales department, but they are less comprehensive and less effective in identifying and addressing sales department problems.

A Systematic, Diagnostic, Prescriptive Tool That Can Be Employed on a Periodic