A _________ structure facilitates decision making in the field and encourages the development of relationships with customers.
A) specialized
B) centralized
C) decentralized
D) generalized
E) functional

Question

Quizplus · Accepted Answer

A decentralized structure disperses decision-making power throughout the organization, allowing for quicker responses to customer needs and the development of strong customer relationships. Specialized, centralized, generalized, and functional structures do not necessarily prioritize customer relationship building in the same way.

A _________ Structure Facilitates Decision Making in the Field and Encourages