Why does hospitality operation need to be able to measure the social impact of its activities?

Question

Quizplus · Accepted Answer

Hospitality operations have the potential to impact individuals and communities in various ways, both positively and negatively. Therefore, measuring the social impact of their activities is crucial to ensure that their operations enhance the well-being of individuals and communities. This can help them identify areas where they need to improve and enhance their positive impact, which can also benefit their business in the long run.

Why Does Hospitality Operation Need to Be Able to Measure