Question 1

Which ISO standard is particularly concerned with environmental management systems?

Accepted Answer

ISO 14001 is the ISO standard that is specifically focused on environmental management systems. It provides requirements for organizations to establish and implement an environmental management system that can help them to manage their environmental responsibilities and improve their environmental performance.

Question 2

ISO has developed another set of standards under the 14000 family, what does this set focus on?

Accepted Answer

The ISO 14000 family focuses on environmental management. Specifically, ISO 14064-1 deals with greenhouse gas accounting, ISO 14064-2 deals with verification and validation, and ISO 14064-3 deals with emission trading.

Question 3

In the ISO 14001 standard, communication and documentation are equivalent with which PDCA cycle?

Accepted Answer

In the ISO 14001 standard, communication and documentation are part of the "Do" phase of the PDCA (Plan-Do-Check-Act) cycle, where the organization implements the processes and procedures needed to meet environmental objectives.

Question 4

Which are the reasonable orders for EMAS main stages?

Accepted Answer

The correct order for EMAS (Eco-Management and Audit Scheme) main stages is: Environmental policy > implementation > registration. This sequence reflects the process of establishing an environmental policy, implementing the necessary actions, and then registering the system.

Question 5

What is the benefit of EMS for business implementing?

Accepted Answer

EMS (Environmental Management System) implementation has many benefits for businesses. Firstly, it helps in preventing and reducing environmental impacts caused by the operations of the company. Secondly, it can improve the company's image as being environmentally responsible which is a valuable asset in today's market. Therefore, both options A and B are correct.

Question 6

Staff at all levels are the critical players in the sustainability process. Which is most likely the first step for a hotel executive?

Accepted Answer

The first step for a hotel executive towards sustainability is to raise awareness among the staff. This involves communicating the importance of sustainable practices and the role each employee plays in achieving sustainability goals.

Question 7

Which one might be an effective marketing strategy for green hospitality operations?

Accepted Answer

Green branding is an effective marketing strategy for green hospitality operations as it emphasizes their commitment to sustainability and attracts environmentally conscious consumers.

Question 8

In order to have a successful implementation of an EMS, which of the following is NOT an aspect that needs to be considered?

Accepted Answer

Decentralized actions may not necessarily be a crucial aspect to consider for a successful EMS implementation. However, involving staff in green activities, knowing your customers, and considering types of technologies and initiatives are all important factors to consider for a successful EMS implementation.

Question 9

Environmental programmes in the hotel industry should generate competitive advantages as well. Which one could be included in competitive advantage?

Accepted Answer

Improving guest and employee satisfaction can be a competitive advantage for hotels implementing environmental programs, as it can lead to higher loyalty, better reviews, and a positive workplace environment, which are beneficial for the business.

Question 10

Which certification firm is in charge the ISO 14001?

Accepted Answer

Bureau Veritas Certification is a global certification firm that is accredited to certify organizations for ISO 14001, which is an international standard for environmental management systems.

Question 11

What aspects of the impact on environment does an environment-friendly management evaluate?

Accepted Answer

An environment-friendly management evaluates all aspects of impact on environment which includes carbon emission, water usage, and noise, odour, dust, and other visual impacts. Therefore, the best choice is D: All of these.

Question 12

Which one of the following is NOT likely to be included in the EMS implementation stages?

Accepted Answer

Working with outside consultants is not always necessary for EMS implementation and therefore may not be included in the stages. The other options are commonly included.

Question 13

Green activities should start at the top, from CEOs and managers. How would they boost the company's green endeavours?

Accepted Answer

All of the choices are important for CEOs and managers to boost the company's green endeavours. CEOs need to prepare for the demands for sustainability from stakeholders, and strategic decisions must be supported by the entire organization. In addition, convincing employees to apply 'greener' processes, which save resources and help the environment, should be a top agenda of the hotel executives.

Question 14

What trends or matters will affect the business environment in the EMS initial review phase?

Accepted Answer

All of these factors will affect the business environment in the EMS initial review phase. It is important for the organization to consider legal, competitive, and fiscal trends when developing and implementing their EMS. A thorough assessment of these factors will help ensure the success and effectiveness of the EMS.

Question 15

In the PDCA cycle, which stage includes data collection?

Accepted Answer

In the PDCA (Plan-Do-Check-Act) cycle, the "Do" stage involves implementing the plan and collecting data on the implementation's effectiveness. This stage is where the planned actions are executed and data collection is a critical component to understand the impact of these actions.

Question 16

Which one of the following is NOT the external objective of EMS?

Accepted Answer

While assuring employees who work for an environmentally responsible organization is important, it is not an external objective of EMS. The external objectives of EMS are focused on providing assurance to external stakeholders, complying with environmental regulations, and supporting the company's claims and communication about its environmental policies and actions to the public.

Question 17

In terms of monetary saving, from energy, water and waste costs, and market
Attractiveness, in which category does the hotel industry fall for recent years?

Accepted Answer

The answer of In terms of monetary saving, from energy,...

Question 18

Which one is NOT in the main stage in EMAS?

Accepted Answer

The main stage in EMAS includes registration, preparation of an environmental statement, and management review. The assessment of employees' knowledge is not included in the main stage but can be a part of the implementation and operational stages of EMAS.

Question 19

The fifth phase in EMS is the 'analysis and training' phase. Which one of the following is NOT related to this phase?

Accepted Answer

All of these options are related to the analysis and training phase in EMS. Cost-benefit analysis helps an organization in making informed decisions regarding implementation of environmental policies. Training sessions are conducted to ensure employees are aware of the EMS and their roles in it. Verification of data is necessary to ensure that the EMS is being implemented effectively and achieving its objectives. Therefore, choice D is not related to this phase.

Question 20

What benefits for business does implementing EMS include?

Accepted Answer

Implementing an EMS (Environmental Management System) can provide several benefits for businesses. It can help improve their image and reputation by demonstrating a commitment to sustainability and environmental stewardship (A). It can also serve as a tool for dialogue with stakeholders, including customers, employees, and regulators (B). Additionally, EMS can help prevent environmental incidents and minimize environmental impacts, leading to cost savings and reduced liability (C). Therefore, all of these benefits (D) make it the best choice.

Quiz 13: Financing Schemes and Funds According to Sustainable Principles