CRM systems are too often tied to business goals without consideration of IT concerns.
Correct Answer:
Verified
Q21: During CRM development, success is dependent upon
Q22: Studies of CRM implementation have found that
Q23: CRM is applicable to all members in
Q24: Database construction has been found to be
Q25: When creating CRM systems, shifting the focus
Q27: The establishment of a program management office
Q28: Roughly how many magazines and journals can
Q29: What is a channel triumvirate?
A)manufacturer, wholesaler, and
Q30: Which is NOT a reason that outcomes
Q31: Which is NOT a business goal for
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