Multichannel Integration involves the integration of all of these except which of the following?
A)sales personnel
B)outlets
C)customer contact centers
D)direct marketing
E)tripartite relationships

Question

Quizplus · Accepted Answer

Multichannel Integration involves integrating various components such as sales personnel, outlets, customer contact centers, and direct marketing to provide a seamless customer experience across different channels. Tripartite relationships, which involve three parties, do not directly relate to the concept of integrating channels for a unified customer experience.

Multichannel Integration Involves the Integration of All of These Except