Question 1

Sales forecasting and brand management are information systems applications that support an organization's ________.
A) accounting department
B) human resources department
C) sales and marketing department
D) customer service department

Accepted Answer

Sales forecasting and brand management are directly related to an organization's sales and marketing department. These applications help the organization to make predictions about future sales and manage their brand image to attract customers.

Question 2

Which of the following statements is true of workgroup information systems?
A) Workgroup information systems that support a particular department are called enterprise information systems.
B) Workgroup information systems that support a particular business function are called personal information systems.
C) The users of workgroup information systems are defined by levels of security authorization.
D) Workgroup information systems typically support 10 to 100 users.

Accepted Answer

Workgroup information systems are designed to support 10 to 100 users who work in a specific department or business function. Enterprise information systems support the entire organization, and personal information systems are designed for individual use. The users of workgroup information systems may have different levels of security authorization, but this is not unique to workgroup information systems.

Question 3

Personal information systems are most likely to be used by ________.
A) physician partnerships
B) drug salespersons
C) PRIDE systems
D) hospitals

Accepted Answer

B

Question 4

Which of the following statements is true of personal information systems?
A) Personal information systems that support a particular department are called workgroup information systems.
B) Adapting to changes in personal information systems is extremely difficult and time consuming.
C) Personal information systems have only a single user and so procedures are not documented or formalized.
D) The solutions to problems in a personal information system usually involve more than one department.

Accepted Answer

The answer of Which of the following statements is true...

Question 5

The problems posed by information silos ultimately lead to ________.
A) diseconomies of scope
B) increased costs for an organization
C) diminishing marginal returns
D) reduced organizational innovation

Accepted Answer

Information silos create barriers between departments or sections within an organization, leading to duplication of effort, miscommunication, and increased costs related to time, effort, and resources needed to access or transfer information. This results in reduced efficiency and effectiveness, which can harm an organization's overall performance.

Question 6

________ is an information systems application that supports the human resources department in an organization.
A) Compensation
B) Sales forecasting
C) Financial reporting
D) Lead tracking

Accepted Answer

Compensation is an information system application that supports the human resources department in an organization. It helps manage employee salaries, benefits, bonuses, and other forms of compensation.

Question 7

Which of the following is an information systems application that supports the sales and marketing department in an organization?
A) HR planning
B) compensation management
C) lead generation
D) recruiting

Accepted Answer

Lead generation is a process of identifying potential customers who might be interested in purchasing a company's products or services. An information system application that supports lead generation would be a marketing automation software or customer relationship management (CRM) tool. Therefore, C is the correct choice as it supports sales and marketing department in an organization. A, B, and D are related to human resources management and not relevant to sales and marketing.

Question 8

Information silos arise as a result of ________.
A) data integration across several information systems within an organization
B) the sharing of an inter-enterprise information system with several organizations
C) too many users depending on a single enterprise-wide information system
D) data being isolated in systems that are separated across different organizational levels

Accepted Answer

Information silos occur when data is stored in separate systems that are not integrated or accessible to other parts of the organization. This often happens when different departments or levels of an organization use their own systems to manage their data, rather than using a centralized system that can be accessed and shared by others. Therefore, option D is the correct choice.

Question 9

Which of the following is a characteristic of workgroup information systems?
A) isolated problems
B) informal procedures
C) resistance to change
D) 1000s of users

Accepted Answer

The answer of Which of the following is a characteristic...

Question 10

Which of the following departments in an organization is supported by information systems applications such as recruitment and compensation?
A) accounting department
B) operations department
C) human resources department
D) customer service department

Accepted Answer

Information systems applications such as recruitment and compensation are typically used by the human resources department in an organization.

Question 11

Which of the following statements is true of enterprise information systems?
A) They are information systems that are shared by two or more independent organizations.
B) The solutions to problems in these systems usually involve more than one department.
C) Enterprise information systems typically support less than 100 users.
D) They are called personal information systems if they support a particular business function.

Accepted Answer

Enterprise information systems are designed to support complex organizational processes and involve multiple departments within an organization. They are typically used by hundreds, if not thousands, of users throughout the organization. Option A is describing inter-organizational information systems, not enterprise information systems. Option C is incorrect because enterprise information systems typically support many users. Option D is incorrect because personal information systems are typically used by an individual user, not for a particular business function.

Question 12

Budgeting and treasury management are information systems applications that support an organization's ________.
A) manufacturing department
B) human resources department
C) accounting department
D) customer service department

Accepted Answer

Budgeting and treasury management are both related to financial management and are primarily used by the accounting department to manage financial resources and ensure the organization's financial stability.

Question 13

Which of the following is most likely to make use of an inter-enterprise information system?
A) hospitals
B) drug salespersons
C) PRIDE systems
D) physician partnerships

Accepted Answer

The answer of Which of the following is most likely...

Question 14

________ is the activity of altering the existing business processes and designing new ones to take advantage of new information systems.
A) Business process management
B) Business process reengineering
C) Business process outsourcing
D) Business process interoperability

Accepted Answer

Business process reengineering involves restructuring the existing business processes to make use of new information systems and technology. This may involve designing completely new processes or optimizing existing processes to take advantage of technology. Business process management, on the other hand, involves ongoing management and improvement of the existing processes. Business process outsourcing involves contracting out certain business processes to a third-party provider to save costs, while business process interoperability refers to the ability of different systems and applications to exchange data and work together seamlessly.

Question 15

________ are systems that are shared by two or more independent organizations.
A) Inter-enterprise information systems
B) Workgroup information systems
C) Enterprise information systems
D) Personal information systems

Accepted Answer

Inter-enterprise information systems are systems that facilitate the sharing of information and collaboration between two or more independent organizations. Workgroup information systems are specific to a particular team or department within an organization, while enterprise information systems are used by a single organization. Personal information systems are used by individuals for their own personal organization and productivity.

Question 16

Which of the following statements is true of business process reengineering?
A) It is a very fast process and is easy to carry out.
B) When combined with ERP, it has a 100 percent success rate.
C) It is a very expensive process.
D) Due to its streamlined process, it requires no expertise.

Accepted Answer

Business process reengineering is a complex and expensive process that involves significant organizational change, including the redesign of processes, the training of employees, and the implementation of new technologies. It requires significant expertise and planning to carry out successfully.

Question 17

Which of the following is a characteristic of enterprise information systems?
A) They do not document procedures since the procedures are simple and informal.
B) They are shared between two or more independent organizations.
C) They typically have hundreds to thousands of users.
D) They are highly open to change.

Accepted Answer

Enterprise information systems typically have a large number of users, ranging from hundreds to thousands. Option A is incorrect as procedures are still documented, albeit they may not be as formal as in other systems. Option B is incorrect as enterprise systems are typically used within a single organization. Option D is also incorrect as enterprise systems are often highly regulated and have strict change management processes in place.

Question 18

Which of the following is a problem posed by information silos?
A) Data cannot be duplicated.
B) A lot of file space is wasted.
C) The interdependence between various information systems applications increases.
D) There is a lack of integrated enterprise information.

Accepted Answer

Information silos create isolated systems within an organization, leading to a lack of communication and integration between different departments or applications. This results in the inability to access enterprise-wide information, which can hinder decision-making and productivity.

Question 19

A(n)________ exists when data are isolated in separated information systems.
A) walled garden
B) information silo
C) mashup
D) viral hook

Accepted Answer

An information silo exists when data are isolated in separated information systems, which can inhibit communication and collaboration within an organization.

Question 20

Physician partnerships most likely use ________.
A) inter-enterprise information systems
B) workgroup information systems
C) enterprise information systems
D) departmental information systems

Accepted Answer

Physician partnerships are typically small and operate within a single location or a small group of locations. Workgroup information systems are designed for smaller groups and have features like document sharing and collaboration that would be useful for a physician partnership. Inter-enterprise, enterprise, and departmental information systems are typically designed for larger organizations with multiple locations and departments, and would be more complex and expensive than what a physician partnership would need.

Quiz 7: Organizations and Information Systems

Sales forecasting and brand management are information systems applications that support an organization's ________.

Which of the following statements is true of workgroup information systems?

Personal information systems are most likely to be used by ________.

Which of the following statements is true of personal information systems?

The problems posed by information silos ultimately lead to ________.

________ is an information systems application that supports the human resources department in an organization.

Which of the following is an information systems application that supports the sales and marketing department in an organization?

Information silos arise as a result of ________.

Which of the following is a characteristic of workgroup information systems?

Which of the following departments in an organization is supported by information systems applications such as recruitment and compensation?

Which of the following statements is true of enterprise information systems?

Budgeting and treasury management are information systems applications that support an organization's ________.

Which of the following is most likely to make use of an inter-enterprise information system?

________ is the activity of altering the existing business processes and designing new ones to take advantage of new information systems.

________ are systems that are shared by two or more independent organizations.

Which of the following statements is true of business process reengineering?

Which of the following is a characteristic of enterprise information systems?

Which of the following is a problem posed by information silos?

A(n) ________ exists when data are isolated in separated information systems.

Physician partnerships most likely use ________.