Question 1

A force rapidly driving change in organizations is ______.

Accepted Answer

Technology is rapidly driving change in organizations, as advancements in technology are constantly being made and organizations must adapt to stay competitive. Agility and flexibility are important characteristics for organizations to have in order to successfully navigate change, but they are not the force driving the change itself. Communication is also important, but it is not the primary force driving change in this context.

Question 2

Leadership styles have shifted from command and control to ______.

Accepted Answer

D

Question 3

The organizational subsystem that involves the characteristics of the physical space and how it is arranged is known as ______.

Accepted Answer

The physical setting refers to the organizational subsystem that involves the characteristics of the physical space and how it is arranged. Social factors refer to the relationships and interactions between individuals within the organization, formal organization refers to the official structure and hierarchy of the organization, and technology refers to the tools and processes used to facilitate work.

Question 4

One force driving change in organizations is ______.

Accepted Answer

Diversity is a force driving change in organizations as it encourages different perspectives and innovation, leading to improved problem-solving and competitiveness.

Question 5

Hutchison is introducing a series of evolving changes. Which of the following best describes the type of change he is engaging in?

Accepted Answer

Hutchison is introducing changes in a gradual and systematic manner over a period of time, rather than suddenly or in response to a specific event. This type of change is known as incremental change.

Question 6

The forces for organizational change have resulted in the need for organizations to be ______.

Accepted Answer

The forces for organizational change, such as technological advancements, global competition, and changing consumer demands, require organizations to anticipate and respond to potential changes rather than just reacting after the fact. Therefore, it is important for organizations to be proactive in order to stay competitive and relevant.

Question 7

One force driving change in organizations is ______.

Accepted Answer

The economy is a major force driving change in organizations as it affects their financial resources, market conditions, and competitive pressures. Changes in the economy can also lead to shifts in consumer behavior and demands, which organizations need to adapt to stay relevant and competitive. Agility, flexibility, and communication are important factors in responding to these changes, but they are not the driving force behind them.

Question 8

Shifting from a traditional structure to a more flexible one, such as Google uses, is an organizational change referred to as ______.

Accepted Answer

Shifting from a traditional structure to a more flexible one similar to that used by Google is known as an agile organizational change.

Question 9

ING realized they needed to stop thinking traditionally about product marketing and start understanding ______.

Accepted Answer

The article states that ING needed to stop thinking traditionally about product marketing and start understanding customer journeys. Therefore, the best choice is D.

Question 10

Planned organizational change can have a number of targets including ______.

Accepted Answer

Planned organizational change can target structure, which refers to the way in which an organization is organized, including its departments, reporting relationships, and decision-making processes.

Question 11

Hinton is trying to actively make changes to his workplace and the practices of his organization before some threat occurs. Which of the following best describes the type of change he is engaging in?

Accepted Answer

Hinton is engaging in proactive change, meaning he is taking action to make changes before a threat or issue arises. This is different from reactive change, where changes are made in response to a problem that has already occurred. It is not radical change as there is no indication that Hinton is making sweeping or extreme changes, nor is it incremental change as the emphasis is on preventing issues rather than making small improvements over time.

Question 12

According to recent research by McKinsey & Company on organizations with major change initiatives, the biggest factor in the success or failure of the organizations was ______.

Accepted Answer

According to the research by McKinsey & Company on organizations with major change initiatives, the biggest factor in the success or failure of the organizations was the strength of change management practices. This suggests that effective change management is a critical element of successful organizational change initiatives.

Question 13

______ represents a significant source of change for organizations with the rise of the multinational corporation.

Accepted Answer

The rise of multinational corporations is a major factor contributing to globalization, which involves the integration of economies and cultures around the world. As a result, organizations must adapt to the changes in the global economy and the increased competition from other countries. This can lead to changes in organizational structure, strategy, and operations.

Question 14

The organizational subsystem that provides the coordination and control necessary for organized activity, such as formal structures and reward systems, is known as ______.

Accepted Answer

The term "formal organization" refers to the established structure and system of authority, communication, and rules that allow for coordinated and controlled activity within an organization. This includes formal roles, hierarchies, and reward systems. Social factors refer to the interpersonal relationships, norms, and values that shape behavior within the organization. The physical setting and technology are important components of the organizational context but do not specifically refer to the coordination and control subsystem.

Question 15

Harper is introducing swift, revolutionary transformation of his entire manufacturing system. Which of the following best describes the type of change she is engaging in?

Accepted Answer

Harper is engaging in a radical change, which involves a complete overhaul of the manufacturing system. This type of change is characterized by a significant and drastic shift in the organization's operations, structure, and culture. Incremental change, on the other hand, involves small, gradual modifications to existing processes, while proactive change is initiated in anticipation of future events or opportunities. Reactive change is a response to external pressures or crises.

Question 16

The primary means of communication in organizations is now ______.

Accepted Answer

The answer of The primary means of communication in organizations...

Question 17

The organizational subsystem that involves how raw materials and inputs transform into outputs, such as work flow design and job design is known as ______.

Accepted Answer

The organizational subsystem that involves the transformation of raw materials and inputs into outputs, such as work flow design and job design, is known as technology. Technology includes tools, techniques, equipment, and machinery used to produce goods or services.

Question 18

Veena needs to make a change to her organization, as a competitor has come in and threatened to take away a large portion of her sales. Which of the following best describes the type of change she is engaging in?

Accepted Answer

Veena is reacting to a threat from a competitor, so she is engaging in reactive change.

Question 19

Planned organizational change can have a number of targets including ______.

Accepted Answer

Processes are a common target for planned organizational change.

Question 20

The organizational subsystem that includes individual differences, team interactions, and the organizational culture is known as ______.

Accepted Answer

The organizational subsystem that includes individual differences, team interactions, and the organizational culture is known as social factors. These are the human elements of an organization that can greatly impact the effectiveness and success of the organization.

Quiz 15: Leading Change and Stress Management

A force rapidly driving change in organizations is ______.

Leadership styles have shifted from command and control to ______.

The organizational subsystem that involves the characteristics of the physical space and how it is arranged is known as ______.

One force driving change in organizations is ______.

Hutchison is introducing a series of evolving changes. Which of the following best describes the type of change he is engaging in?

The forces for organizational change have resulted in the need for organizations to be ______.

One force driving change in organizations is ______.

Shifting from a traditional structure to a more flexible one, such as Google uses, is an organizational change referred to as ______.

ING realized they needed to stop thinking traditionally about product marketing and start understanding ______.

Planned organizational change can have a number of targets including ______.

Hinton is trying to actively make changes to his workplace and the practices of his organization before some threat occurs. Which of the following best describes the type of change he is engaging in?

According to recent research by McKinsey & Company on organizations with major change initiatives, the biggest factor in the success or failure of the organizations was ______.

______ represents a significant source of change for organizations with the rise of the multinational corporation.

The organizational subsystem that provides the coordination and control necessary for organized activity, such as formal structures and reward systems, is known as ______.

Harper is introducing swift, revolutionary transformation of his entire manufacturing system. Which of the following best describes the type of change she is engaging in?

The primary means of communication in organizations is now ______.

The organizational subsystem that involves how raw materials and inputs transform into outputs, such as work flow design and job design is known as ______.

Veena needs to make a change to her organization, as a competitor has come in and threatened to take away a large portion of her sales. Which of the following best describes the type of change she is engaging in?

Planned organizational change can have a number of targets including ______.

The organizational subsystem that includes individual differences, team interactions, and the organizational culture is known as ______.