The four characteristics of services are that they are ________.
A) inseparable, perishable, intangible, and variable
B) tangible, quantifiable, reliable, and durable
C) variable, dependable, repairable, and customized
D) customized, standardized, formalized, and categorized
E) specialized, tangible, standardized, and perishable

Question

Quizplus · Accepted Answer

The four characteristics of services are inseparable (cannot be separated from the service provider), perishable (cannot be stored), intangible (cannot be touched or seen), and variable (quality can vary depending on the service provider). None of the other options accurately describe these four characteristics.

The Four Characteristics of Services Are That They Are ________