Question 1

According to Locke and Latham's goal-setting theory, goals are useful only if they are

Accepted Answer

According to Locke and Latham's goal-setting theory, goals that are challenging yet attainable are most effective in motivating individuals to achieve high performance. This theory emphasizes that goals should push individuals to stretch their abilities but still remain within the realm of possibility.

Question 2

Walk through the five stages of organizational decline using examples that highlight the warning signs a company might notice during each stage.

Accepted Answer

The answer of Walk through the five stages of organizational...

Question 3

Describe span of control and provide an example that highlights both narrow and wide span of control.

Accepted Answer

The answer of Describe span of control and provide an...

Question 4

Describe the concept of a hybrid departmental structure. Provide an example of a business that might utilize this form of departmentalization.

Accepted Answer

The answer of Describe the concept of a hybrid departmental...

Question 5

What is a matrix organization? Describe a scenario that highlights how a matrix structure would function.

Accepted Answer

The answer of What is a matrix organization? Describe a...

Question 6

Describe the model of motivation and use an example to describe the primary elements of the concept.

Accepted Answer

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Question 7

Small organizations do not typically require changes to employee perceptions, attitudes, skills, or performance.

Accepted Answer

Small organizations, like larger ones, often need to adapt to changing market conditions, technologies, and strategies, which can necessitate changes in employee perceptions, attitudes, skills, or performance to remain competitive and effective.

Question 8

Division of labor is the concept of keeping different tasks and responsibilities contained to different departments.

Accepted Answer

Division of labor refers to the assignment of different parts of a manufacturing process or task to different individuals in order to improve efficiency, rather than keeping tasks contained to different departments.

Question 9

Accountability is the legitimacy an organization confers on managers in their power to make decisions, give orders, and utilize resources.

Accepted Answer

Accountability refers to the obligation of individuals or organizations to account for their activities, accept responsibility for them, and disclose the results in a transparent manner. It is not about the legitimacy to make decisions or utilize resources, but rather about being answerable for the outcomes of those decisions and the use of resources.

Question 10

Line managers are indirectly involved in meeting an organization's goals. Their primary responsibility is to advise other departments.

Accepted Answer

Line managers are directly involved in meeting an organization's goals as they oversee the operations and resources within their specific area or department, directly managing employees and resources to achieve the organization's objectives.

Question 11

A company that utilizes a hybrid structure is best described as one that utilizes a grid form to combine the functional and product chains of command.

Accepted Answer

A hybrid structure combines elements of different organizational structures, typically functional and divisional, rather than utilizing a "grid form" to combine chains of command.

Question 12

Filly's Steaks uses a departmental arrangement containing both vertical and horizontal command structure combined into a grid format. Filly's Steaks is most likely using a matrix structure.

Accepted Answer

A matrix structure combines both vertical and horizontal command structures into a grid format, allowing for more flexibility and dynamic team collaboration, which matches the description given for Filly's Steaks.

Question 13

A cross-functional, self-managed work team is made up of team members from different departments and with different types of expertise. The teams are managed by a project manager or department supervisor.

Accepted Answer

A cross-functional, self-managed work team operates without the traditional management hierarchy and is instead self-directed, with team members collectively responsible for managing their work and processes.

Question 14

Motivation is defined as the various psychological processes that inspire customers to purchase from a company.

Accepted Answer

Motivation is generally defined as the process that initiates, guides, and maintains goal-oriented behaviors, not specifically related to inspiring customers to purchase from a company.

Question 15

The Principle of Motion Economy theory drew attention to the importance of motivation and led to the human resources movement.

Accepted Answer

The Principle of Motion Economy focuses on the efficient use of work motions to improve productivity and reduce fatigue, rather than directly addressing motivation or leading to the human resources movement.

Question 16

Maslow's Hierarchy of Needs theory proposed that employees are motivated by five levels of needs that range from low to high.

Accepted Answer

Maslow's Hierarchy of Needs theory indeed proposes that individuals are motivated by a hierarchy of five levels of needs, ranging from basic physiological needs at the bottom to self-actualization needs at the top.

Question 17

Hygiene needs like working conditions, compensation, and security are more often associated with job dissatisfaction according to Herzberg's Two-Factor Theory.

Accepted Answer

Herzberg's Two-Factor Theory distinguishes between hygiene factors, which can lead to job dissatisfaction when absent but do not necessarily motivate when present, and motivators, which are related to the nature of the work itself and can lead to job satisfaction.

Quiz 11: Human Resource Management and Labor Relations