Question 1

Valio, a diversified international food company, uses a team whose members are the purchasing manager and the purchasing agents in the department. Their goals include minimizing costs and ensuring that beef supplies are available to stores when needed. To achieve their goals, these work team members coordinate their activities constantly, sharing information on price changes and new products. What type of team is Valio likely using?
A) problem-solving work team
B) self-managing work team
C) functional work team
D) task force

Accepted Answer

The team described is a functional work team, as it consists of members from the same department (purchasing) working together on ongoing processes, such as minimizing costs and ensuring beef supplies are available. This type of team focuses on specific functional activities within the organization.

Question 2

All of the following statements are true concerning multidisciplinary work teams except:
A) the teams may consist of employees from various functional areas and sometimes several organizational levels
B) the main disadvantage of this kind of team is that they are very costly
C) product development teams are a common type of multidisciplinary work team
D) the use of such teams is spreading rapidly and crosses all types of organizational boundaries

Accepted Answer

The main disadvantage of multidisciplinary work teams is not necessarily that they are very costly. While there can be costs associated with coordinating such teams, the primary challenges often relate to managing diverse perspectives and expertise, ensuring effective communication, and aligning goals across different functional areas, rather than direct financial costs.

Question 3

A(n) __________ team exists only for the period of time required to bring a product to market.
A) functional
B) operational
C) new production
D) product development

Accepted Answer

A product development team is specifically formed to work on developing a new product and typically disbands once the product is launched or brought to market.

Question 4

What type of team does Lockheed Martin use to design new technology, meet with customers and suppliers, and develop new products for the U.S. Navy?
A) problem-solving
B) multidisciplinary
C) high performance
D) temporary

Accepted Answer

Lockheed Martin utilizes multidisciplinary teams to design new technology, meet with customers and suppliers, and develop new products for the U.S. Navy. These teams are composed of experts from various fields to ensure a comprehensive approach to project development and problem-solving.

Question 5

Roche uses __________________ research teams to keep up with developments in the field of genomics.
A) multidisciplinary
B) task-oriented
C) functional
D) action-oriented

Accepted Answer

The answer of Roche uses __________________ research teams to keep...

Question 6

Which of the following is not true about Roche?
A) Restructuring into multidisciplinary teams wasn't easy
B) Until recently, Roche's diagnostics and pharmaceutical businesses didn't have much in common
C) Roche's old competitive approach to teamwork was more effective for getting things done
D) Roche wants people who can reinvent themselves as opportunities change

Accepted Answer

Roche's shift towards multidisciplinary teams and a more collaborative approach indicates that the company values adaptability and teamwork over the old competitive approach. This suggests that the old competitive approach was not seen as more effective for getting things done in the context of Roche's evolving business strategy.

Question 7

Erica Biery is a member of a work team that schedules members' work and vacations, rotates job tasks and makes assignments, and sets production goals. What type of team is Biery a part of?
A) cross-organizational team
B) self-managing work team
C) problem-solving team
D) functional team

Accepted Answer

Biery is part of a self-managing work team, as indicated by the team's responsibilities for scheduling work and vacations, rotating job tasks, making assignments, and setting production goals, all of which are characteristics of self-managing teams.

Question 8

A __________ team normally consists of employees who work together daily to produce an entire good or service.
A) cross-organizational
B) quality circle
C) life cycle
D) self-managing

Accepted Answer

A self-managing team is designed to consist of employees who collaborate on a daily basis to produce a complete product or service, often with autonomy in managing their own tasks and responsibilities.

Question 9

The use of self-managing work teams has fundamentally changed how work is organized, making an enormous impact on how businesses are run. All of the following correctly describe the impact of self-managing work teams except:
A) these teams have a chance to see directly the impact of its efforts
B) a self-managing team has belief in itself
C) self-managing teams have a strong commitment to the organization's mission
D) typically these teams require one or more managerial levels to be added to the organization

Accepted Answer

Self-managing work teams are designed to operate independently and efficiently, reducing the need for additional managerial layers. Instead of adding managerial levels, these teams often result in a flatter organizational structure.

Question 10

When truly empowered, a self-managed team does all of the following except:
A) has autonomy over its own activities
B) sees the final outcome of its efforts
C) has a strong commitment to the organization's mission
D) empowered self-managing teams do all of the above

Accepted Answer

Empowered self-managed teams indeed do all of the above: they have autonomy over their activities, see the outcomes of their efforts, and have a strong commitment to the organization's mission.

Question 11

A(n) _________work team meets and does its tasks without everyone being physically present in the same place or even at the same time.
A) functional
B) informal
C) virtual
D) empowered

Accepted Answer

Virtual teams operate remotely, often from various geographic locations, and rely on digital communication technologies to collaborate and complete tasks, which allows them to work without being physically present together or at the same time.

Question 12

Follett, a worldwide supplier of transaction automation software and communications systems, uses work teams that meet and do tasks without everyone being physically present in the same place or even at the same time. What type of work team does Follett likely employ?
A) empowered team
B) e-team
C) virtual work team
D) technical work team

Accepted Answer

Follett's description of using work teams that operate without all members being physically present or working simultaneously aligns with the concept of a virtual work team. Virtual work teams rely on digital communication technologies to collaborate across different locations and time zones.

Question 13

Sugiri Halim has been a member of a virtual work team for several years. Which of the following principles should Halim's team adopt?
A) Communicate with customers
B) Evaluate team effectiveness
C) Design work processes
D) All of the above

Accepted Answer

All of the principles listed are important for the success of a virtual work team. Communicating with customers ensures that the team remains aligned with customer needs and expectations. Evaluating team effectiveness allows for continuous improvement and addressing any issues that may arise. Designing work processes is crucial for establishing clear guidelines and ensuring that the team works efficiently. Together, these principles help in maintaining a productive and cohesive virtual work environment.

Question 14

Using ___________________, Intel's teams span great geographic and cultural distances.
A) teleconferencing
B) online collaboration platforms
C) videoconferencing
D) all of the above

Accepted Answer

Intel's teams likely use a combination of teleconferencing, online collaboration platforms, and videoconferencing to effectively communicate and collaborate across different geographic and cultural locations.

Question 15

Despite all of the available electronic support for project management, global teams at Intel face many challenges. One of the biggest challenges for individual employees is:
A) understanding the different rules and regulations for different countries
B) mastering all of the different project management tools being used throughout the company
C) dealing with the different time zones and language barriers
D) none of the above are problems for Intel's global teams

Accepted Answer

The answer of Despite all of the available electronic support...

Question 16

The first step in fostering team effectiveness involves __________.
A) knowing about the various complaints that team members are likely to have
B) stating how the team will be disbanded when the goal is met
C) knowing how to reward team members for getting their work done
D) stating what effectiveness is

Accepted Answer

Stating what effectiveness is serves as a foundational step in fostering team effectiveness because it establishes a clear understanding of the goals and standards the team is aiming to achieve.

Question 17

All of the following are typical effectiveness criteria for teams except __________.
A) speed
B) creativity
C) quality
D) innovation

Accepted Answer

The answer of All of the following are typical effectiveness...

Question 18

The second step in achieving team effectiveness involves __________.
A) knowing the various factors that determine the team's effectiveness
B) knowing how to assess the effectiveness of each team member
C) knowing the internal conflicts among team members
D) knowing the leader of the team and how decisions are made

Accepted Answer

The second step in achieving team effectiveness involves understanding the various factors that determine the team's effectiveness, as this knowledge is crucial for identifying areas of strength and areas needing improvement.

Question 19

Which of the following is not a key component of a model of work team functioning?
A) informal behaviors
B) external support
C) team design
D) internal processes and development

Accepted Answer

Informal behaviors are not typically considered a key component of a model of work team functioning. Models of work team functioning usually focus on elements that directly contribute to the team's structure, support, and processes, such as team design, external support, and internal processes and development. Informal behaviors, while they can impact team dynamics, are not a central focus of such models.

Question 20

According to the model of work team functioning, effectiveness is determined by __________.
A) the external support
B) the design of the team
C) the internal processes and development
D) the interaction of all of the above determine team effectiveness

Accepted Answer

The model of work team functioning suggests that team effectiveness is determined by a combination of factors including external support, the design of the team, and the internal processes and development. Therefore, it's the interaction of all these elements that determines how effective a team will be.

Quiz 17: Working in Teams

All of the following statements are true concerning multidisciplinary work teams except:

A(n) __________ team exists only for the period of time required to bring a product to market.

What type of team does Lockheed Martin use to design new technology, meet with customers and suppliers, and develop new products for the U.S. Navy?

Roche uses __________________ research teams to keep up with developments in the field of genomics.

Which of the following is not true about Roche?

Erica Biery is a member of a work team that schedules members' work and vacations, rotates job tasks and makes assignments, and sets production goals. What type of team is Biery a part of?

A __________ team normally consists of employees who work together daily to produce an entire good or service.

The use of self-managing work teams has fundamentally changed how work is organized, making an enormous impact on how businesses are run. All of the following correctly describe the impact of self-managing work teams except:

When truly empowered, a self-managed team does all of the following except:

A(n) _________work team meets and does its tasks without everyone being physically present in the same place or even at the same time.

Follett, a worldwide supplier of transaction automation software and communications systems, uses work teams that meet and do tasks without everyone being physically present in the same place or even at the same time. What type of work team does Follett likely employ?

Sugiri Halim has been a member of a virtual work team for several years. Which of the following principles should Halim's team adopt?

Using ___________________, Intel's teams span great geographic and cultural distances.

Despite all of the available electronic support for project management, global teams at Intel face many challenges. One of the biggest challenges for individual employees is:

The first step in fostering team effectiveness involves __________.

All of the following are typical effectiveness criteria for teams except __________.

The second step in achieving team effectiveness involves __________.

Which of the following is not a key component of a model of work team functioning?

According to the model of work team functioning, effectiveness is determined by __________.