Question 1

The corrective control model involves __________ interconnected phases.

Accepted Answer

The answer of The corrective control model involves __________ interconnected...

Question 2

The corrective control model involves __________.

Accepted Answer

The corrective control model involves making comparisons, setting standards, and collecting information as part of its process to ensure that organizational goals are met efficiently and effectively.

Question 3

The corrective control model involves __________.

Accepted Answer

The corrective control model involves defining the system, identifying key characteristics, and diagnosing and correcting problems, thus encompassing all of the options listed.

Question 4

All of the following are phases in the corrective control model except __________.

Accepted Answer

Setting strategies is not typically a phase in the corrective control model, which focuses on identifying issues and implementing corrective actions rather than strategic planning.

Question 5

Formal controls may be developed and maintained for all of the following except __________.

Accepted Answer

Formal controls are designed for internal management and oversight within an organization, such as departments, work teams, and the organization as a whole. They are not applicable to external entities like competitors.

Question 6

The __________ holds that a small number of characteristics always account for a large number of effects.

Accepted Answer

The principle of selectivity suggests that a small number of characteristics or factors often account for a large number of effects, similar to the Pareto Principle or 80/20 rule.

Question 7

Many global organizations have adopted the strategy of __________.

Accepted Answer

The answer of Many global organizations have adopted the strategy...

Question 8

Chad Montgomery is involved in an attempt to reduce absenteeism at Spridle Manufacturing. At present, he is identifying the types of information that needs to be obtained. Montgomery is in the __________ phase of the corrective control model.

Accepted Answer

Montgomery is identifying the types of information needed, which aligns with identifying key characteristics necessary for addressing absenteeism.

Question 9

Increasingly, controls are being based on performance standards that may include such functional areas as:

Accepted Answer

Performance standards in controls can indeed encompass a wide range of functional areas within an organization, including inventory management, accounts receivable, and employee turnover, among others. These areas are critical for assessing the efficiency and effectiveness of various organizational processes and systems.

Question 10

Arif Hirani has been assigned to create a set of corrective controls that will help to eliminate high theft rates by employees at the Chaparral Company. He has already defined the system of concern and identified the key characteristics that need to be measured. __________ is the next phase Hirani should undertake.

Accepted Answer

After identifying the key characteristics that need to be measured, the next phase is setting standards. These standards will serve as benchmarks against which actual performance can be compared to identify discrepancies or areas of non-compliance.

Question 11

In the process of creating corrective controls, Roger Lennox needs to determine whether there is a difference between what is happening and what should be happening in his department at work. Lennox is __________.

Accepted Answer

Making comparisons involves determining the difference between the actual performance and the expected or standard performance. This is what Roger Lennox is doing by assessing the variance between what is happening and what should be happening in his department.

Question 12

Fannie Mae agreed to a consent order with OFHEO under which the company will undertake remedial actions to address all the recommendations contained in the OFHEO special examination report, including:

Accepted Answer

The consent order with OFHEO required Fannie Mae to address recommendations in the special examination report related to accounting practices, internal controls, and corporate culture, thus encompassing all the options listed.

Question 13

The Fannie Mae Board made a number of changes in its __________ and ___________, and its relationship to the company.

Accepted Answer

The Fannie Mae Board made changes in its structure and membership, which directly impacts how the organization is governed and who is involved in making key decisions.

Question 14

There are __________ primary types of organizational control.

Accepted Answer

The answer of There are __________ primary types of organizational...

Question 15

The primary type(s) of organizational control(s) include __________ control(s).

Accepted Answer

Organizational controls are mechanisms put in place to guide operations and activities towards the achievement of organizational goals. These controls can be mechanistic, involving rigid structures and formal rules; organic, which are more flexible and adapt to changing environments; and financial, focusing on managing the organization's financial resources. Therefore, all the options listed are types of organizational controls.

Question 16

__________ controls involve extensive rules and procedures, top-down authority, and tightly written job descriptions.

Accepted Answer

Mechanistic controls are characterized by extensive rules and procedures, top-down authority, and tightly written job descriptions, which are designed to ensure predictability and efficiency in an organization.

Question 17

Erica Rader owns a company that relies on extensive rules and procedures, top-down authority, and tightly written job descriptions. Rader's company could be described as using __________ organizational controls.

Accepted Answer

Rader's company, characterized by extensive rules and procedures, top-down authority, and tightly written job descriptions, aligns with the definition of mechanistic organizational controls. These controls emphasize a structured and efficient approach to organization and management, typical of more traditional, hierarchical organizations.

Question 18

Carla Lorek at Zapata predicts that a(n) __________ approach will cause workers to drive up numbers without putting effort into quality.

Accepted Answer

A mechanistic approach in organizations emphasizes structure, control, and authority, which can lead to employees focusing on quantifiable outcomes (like numbers) rather than the quality of work, as it often involves repetitive tasks and strict adherence to procedures.

Question 19

__________ controls include flexible authority, relatively loose job descriptions, and individual self-controls.

Accepted Answer

Organic controls are characterized by flexible authority, relatively loose job descriptions, and individual self-controls, which are all features designed to adapt quickly to changing environments.

Question 20

__________ controls are consistent with a clan culture.

Accepted Answer

Clan culture emphasizes an internal focus and flexibility rather than stability and control, making organic controls, which are informal and based on interpersonal relationships, more consistent with this type of culture.

Quiz 10: Achieving Organizational Control

The corrective control model involves __________ interconnected phases.

The corrective control model involves __________.

The corrective control model involves __________.

All of the following are phases in the corrective control model except __________.

Formal controls may be developed and maintained for all of the following except __________.

The __________ holds that a small number of characteristics always account for a large number of effects.

Many global organizations have adopted the strategy of __________.

Chad Montgomery is involved in an attempt to reduce absenteeism at Spridle Manufacturing. At present, he is identifying the types of information that needs to be obtained. Montgomery is in the __________ phase of the corrective control model.

Increasingly, controls are being based on performance standards that may include such functional areas as:

In the process of creating corrective controls, Roger Lennox needs to determine whether there is a difference between what is happening and what should be happening in his department at work. Lennox is __________.

Fannie Mae agreed to a consent order with OFHEO under which the company will undertake remedial actions to address all the recommendations contained in the OFHEO special examination report, including:

The Fannie Mae Board made a number of changes in its and _, and its relationship to the company.

There are __________ primary types of organizational control.

The primary type(s) of organizational control(s) include __________ control(s) .

__________ controls involve extensive rules and procedures, top-down authority, and tightly written job descriptions.

Erica Rader owns a company that relies on extensive rules and procedures, top-down authority, and tightly written job descriptions. Rader's company could be described as using __________ organizational controls.

Carla Lorek at Zapata predicts that a(n) __________ approach will cause workers to drive up numbers without putting effort into quality.

__________ controls include flexible authority, relatively loose job descriptions, and individual self-controls.

__________ controls are consistent with a clan culture.