Question 1

In white American culture, when we're talking with someone, and he or she looks away, we assume the person is

Accepted Answer

In white American culture, looking away during a conversation is often interpreted as a sign that the person is either hiding something or is not interested in the conversation. Eye contact is generally valued as a sign of engagement and honesty.

Question 2

Linda became angry when she found out her son had skipped school. When she confronted him, he looked away. In white American culture, Linda probably interpreted her son's behavior as a sign of

Accepted Answer

In white American culture, avoiding eye contact, especially in a confrontational or serious situation, is often interpreted as a sign of deception or guilt.

Question 3

In Asian cultures, it is _________ to look a potential employer in the eye.

Accepted Answer

In many Asian cultures, direct eye contact with a potential employer or someone in a position of authority can be considered disrespectful, as it may be interpreted as challenging or confrontational.

Question 4

Eye contact norms

Accepted Answer

Eye contact norms can indeed vary significantly in different social contexts, even within the same culture. In some cultures, direct eye contact is seen as a sign of respect and attentiveness in a conversation, while in others, it might be perceived as confrontational or disrespectful, especially in formal settings. This variability underscores the importance of understanding the specific cultural and situational context when interpreting eye contact norms.

Question 5

Different cultures have different rules or guidelines governing conversation. These rules are called

Accepted Answer

The answer of Different cultures have different rules or guidelines...

Question 6

Because talking is a dominant means of contact in the United States, we tend to avoid conversations with

Accepted Answer

Periods of silence are often avoided in conversations within the United States as they can be perceived as awkward or uncomfortable, leading people to fill these gaps with more talk.

Question 7

In the United States, to keep conversation flowing, individuals often rely on _________ such as "um," "you know," and "like" when looking for the right word or phrase.

Accepted Answer

Filler words like "um," "you know," and "like" are used in conversation to fill pauses or gaps while the speaker thinks about what to say next, not to connect ideas or phrases.

Question 8

When it comes to conversation, Asian cultures, as well as Native American cultures, place great value on

Accepted Answer

Asian and Native American cultures often view silence as a sign of respect, thoughtfulness, and a way to promote harmony in conversation, contrasting with cultures that prioritize continuous talking.

Question 9

Junichiro is from Japan and often feels overwhelmed when having a conversation with her new friend, Angela, who is from the United States. Junichiro probably feels overwhelmed because in her culture, great value is placed on

Accepted Answer

In Japanese culture, silence is often valued as a form of communication and respect, indicating thoughtfulness and attentiveness. This contrasts with some Western cultures, like that of the United States, where more emphasis might be placed on active verbal participation in conversations.

Question 10

Another example of talking rules involves engaging in general conversation with others in order to develop rapport before discussing the relevant issue. This general conversation is also referred to as

Accepted Answer

This general conversation is referred to as "small talk," which is a casual form of dialogue that doesn't cover any functional topics or dive into any deep or controversial subjects. It's often used to build rapport or simply engage in polite conversation before moving on to more significant topics.

Question 11

When it comes to the use of small talk,

Accepted Answer

Americans often prioritize efficiency in conversation, especially in business contexts, while Asian, Southern European, and Middle Eastern cultures may place more importance on building relationships through small talk before conducting business.

Question 12

Which of the following is an example of an individual difference capable of influencing the perceptions of others?

Accepted Answer

Physical state, such as health, fatigue, or hunger, can influence how one perceives others and their environment, making it an individual difference affecting perception.

Question 13

Which of the following is an example of a group difference or cultural factor capable of influencing our perceptions of others?

Accepted Answer

Eye contact is a cultural factor that can influence perceptions, as different cultures have varying norms regarding eye contact, affecting how people interpret and respond to it.

Question 14

If you are unsure of another person's behavior, one way to avoid misjudgments is to use

Accepted Answer

Perception checking involves asking questions or seeking clarification to understand another person's behavior or perspective better, thus avoiding misjudgments based on assumptions or biases.

Question 15

Darren was a few minutes late coming home and noticed a mean look on his wife's face when he came in. If he was unsure of why she looked cross and relied on perception checking, the first step he should take is

Accepted Answer

The first step in perception checking is to describe the behavior noticed without making any interpretations or assumptions about it.

Question 16

The technique of perception checking works best in cultures which rely on ___________ communication.

Accepted Answer

Perception checking is most effective in cultures that rely on direct communication because it involves openly clarifying and verifying perceptions, which aligns with the straightforward and explicit nature of direct communication.

Question 17

Which of the following strategies is the best for learning a new communication technique?

Accepted Answer

Practicing in hypothetical situations allows for a controlled environment to refine the technique without the pressure of real consequences, making it an effective learning strategy.

Question 18

When using perception checking to evaluate ambiguous behavior, the benefit to offering a couple of different ways you could interpret behavior is it

Accepted Answer

Offering a couple of different interpretations of ambiguous behavior shows that you are open to understanding the situation from multiple perspectives. It conveys concern and acknowledges that there might be a simple or innocent explanation, which can help in maintaining a positive dialogue and understanding.

Question 19

Dr. Graham thought he noticed one of his students copying answers from another's exam. He comments, "I noticed your eyes were wandering. Were you reading another student's response or thinking of your own?" This question refers to which part of the perception checking model?

Accepted Answer

Dr. Graham is offering a couple of different interpretations of the student's behavior—either the student was copying answers or thinking of their own response. This aligns with offering different interpretations of observed behavior.

Question 20

According to your text, memory is subject to errors when we try to retrieve information and when we try to ________ information.

Accepted Answer

Memory errors can occur during the encoding process, which is when information is initially learned and stored. Errors in encoding can lead to inaccuracies in how information is remembered later.

Quiz 5: The Role of Perception in Human Relations