A consumer who purchases the product or service output of an organization is referred to as a/an
A) competitive customer.
B) external customer.
C) internal customer.
D) inward customer.
E) outward customer.

Question

Quizplus · Accepted Answer

An external customer is someone who purchases the product or service output of an organization, as opposed to internal customers who are employees or stakeholders within the company.

A Consumer Who Purchases the Product or Service Output of an Organization