Technician A says that customer pay rate is sometimes higher than the factory flat rate. Technician B says that the factory flat rate times are usually longer (given more time) compared to aftermarket flat rate time guides. Which technician is correct?

Question

Quizplus · Accepted Answer

Customer pay rates can be higher than factory flat rates because they may include additional costs such as overhead, profit margins, and other expenses not covered by the factory rate.

Technician a Says That Customer Pay Rate Is Sometimes Higher