If running late, the wise technician should ________.
A) Stop and eat a good breakfast before going to the shop
B) Call the shop and let them know you will be late
C) Speed up
D) Call the shop and take the day off
Correct Answer:
Verified
Q2: Types of communications include _.
A)Verbal
B)Nonverbal
C)Written
D)All of these
Q3: The three Cs include _, _, and
Q4: When documenting the work order, what things
Q5: Technician A says that customer pay rate
Q6: Housekeeping duties of a technician can include
Q8: Flat rate pay means _.
A)The technician is
Q9: Customer pay (CP) means _.
A)Warranty does not
Q10: A mentor performs all of the following
Q11: Which of these terms refers to the
Q12: Which of these tactics is involved with
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