Question 1

Decision makers who are concerned with the overall business performance, any strategic or long-term planning, and problem solving are
A) supervisors
B) middle Managers
C) executive Managers
D) mobile Managers
E) none of these

Accepted Answer

Executive Managers are responsible for the overall business performance, strategic planning, and long-term problem solving.

Question 2

The person who translates system users' business requirements and constraints into technical solutions is a
A) systems designer
B) systems builder
C) systems user
D) network manager
E) none of these

Accepted Answer

A systems designer is responsible for translating business requirements and constraints into technical solutions.

Question 3

The person who constructs the information system components based on the design specifications is a
A) systems designer
B) systems builder
C) systems user
D) network manager
E) none of these

Accepted Answer

A systems builder is responsible for constructing the information system components based on the design specifications.

Question 4

Which of the following is NOT a skilled needed by a systems analyst?
A) computer programming expertise
B) problem-solving skills
C) flexibility
D) communication skills
E) all of these are needed by a systems analyst

Accepted Answer

A systems analyst typically needs all of these skills: computer programming expertise, problem-solving skills, flexibility, and communication skills.

Question 5

A systems analyst who sells his or her expertise to other businesses is known as a/an:
A) ERP
B) ESP
C) EIS
D) B2C
E) scab

Accepted Answer

A systems analyst who sells his or her expertise to other businesses is known as an ESP (Enterprise Service Provider).

Question 6

How does globalization affect systems analysis?
A) information systems must support multiple languages
B) information systems must support currency exchange
C) information systems become more complex
D) increased demand for multi-lingual analysts
E) all of these

Accepted Answer

Globalization affects systems analysis by requiring information systems to support multiple languages and currency exchanges, increasing system complexity, and creating a demand for multi-lingual analysts.

Question 7

TQM stands for which of the following:
A) total quantity management
B) total quality measurement
C) total quality measure
D) total quality management
E) none of these

Accepted Answer

TQM stands for Total Quality Management, which is a management approach focused on improving the quality of an organization's outputs, including goods and services, through continual improvement and employee involvement.

Question 8

CPI stands for which of the following
A) central processing input
B) continuous process improvement
C) continuous performance improvement
D) control performance improvement
E) none of these

Accepted Answer

CPI commonly stands for Continuous Process Improvement, which is a method to improve products, services, or processes.

Question 9

A comprehensive approach to facilitate quality improvements and management within a business and its products and services is known as:
A) capability maturity model
B) continuous process improvement
C) business process redesign
D) total quality management
E) none of these

Accepted Answer

Total Quality Management (TQM) is a comprehensive approach that focuses on continuous improvement in all aspects of a business, aiming to enhance quality and performance in products and services.

Question 10

The study, analysis and redesign of fundamental business processes to reduce costs and/or improve value added to the business is known as:
A) capability maturity model
B) continuous process improvement
C) business process redesign
D) total quality management
E) none of these

Accepted Answer

Business process redesign focuses on analyzing and redesigning workflows and processes within an organization to optimize performance, reduce costs, and enhance value.

Question 11

Which of the following is a basic type of electronic-commerce-enabled application?:
A) marketing of corporate image, products and services
B) business-to-consumer commerce offering new channels of distribution
C) business-to-business to allow the paperless and digital processing of business transactions between businesses
D) all of the above
E) none of these

Accepted Answer

All the options listed (A, B, and C) are basic types of electronic-commerce-enabled applications, covering various aspects of e-commerce such as marketing, distribution channels, and business transactions.

Question 12

If a fast food organization set up a web-based information system that employees, suppliers, and franchisees could all access for coordination of deliveries, that would be an example of a/an
A) B2C
B) intranet
C) extranet
D) ERP
E) none of these

Accepted Answer

An extranet is a private network that allows access to partners, vendors, and suppliers, enabling coordination and collaboration beyond the internal network.

Question 13

An __________________________ is an arrangement of people, data, processes, and information technology that interact to support and improve day-to-day operations in a business as well as support the problem-solving and decision making needs of management and users.

Accepted Answer

The answer of An __________________________ is an arrangement of people,...

Question 14

__________________________ is a contemporary term that describes a combination of hardware,software, and telecommunications technology.

Accepted Answer

The answer of __________________________ is a contemporary term that describes...

Question 15

A ________________________ is any person who has an interest in an existing or new information system. They can be technical or non-technical workers.

Accepted Answer

The answer of A ________________________ is any person who has...

Question 16

_______________________ actually use the system to perform or support the work to be completed.They define the business requirements and performance expectations for the system to be built.

Accepted Answer

The answer of _______________________ actually use the system to perform...

Question 17

________________________ design the system to meet the users' requirements.

Accepted Answer

The answer of ________________________ design the system to meet the...

Question 18

______________________ construct, test and deliver an information system into operation.

Accepted Answer

The answer of ______________________ construct, test and deliver an information...

Question 19

The term ______________________________ was coined to describe those people whose jobs involve the creation, collection, processing, distribution and use of information.

Accepted Answer

The answer of The term ______________________________ was coined to describe...

Question 20

____________________________ are the information system's sponsors and chief advocates. They are usually responsible for funding the project to develop, operate and maintain the information system.

Accepted Answer

The answer of ____________________________ are the information system's sponsors and...

Quiz 1: The Context of Systems Analysis and Design Methods

Decision makers who are concerned with the overall business performance, any strategic or long-term planning, and problem solving are

The person who translates system users' business requirements and constraints into technical solutions is a

The person who constructs the information system components based on the design specifications is a

Which of the following is NOT a skilled needed by a systems analyst?

A systems analyst who sells his or her expertise to other businesses is known as a/an:

How does globalization affect systems analysis?

TQM stands for which of the following:

CPI stands for which of the following

A comprehensive approach to facilitate quality improvements and management within a business and its products and services is known as:

The study, analysis and redesign of fundamental business processes to reduce costs and/or improve value added to the business is known as:

Which of the following is a basic type of electronic-commerce-enabled application?:

If a fast food organization set up a web-based information system that employees, suppliers, and franchisees could all access for coordination of deliveries, that would be an example of a/an