In transactional relationships, the primary persons directly involved with customers are the______ and the_________ .
A) sales manager, customer service representative
B) salesperson, sales manager
C) salesperson, customer service representative
D) only a and b above
E) a, b, and c are all true.

Question

Quizplus · Accepted Answer

In transactional relationships, the primary persons directly involved with customers include the sales manager, customer service representative, and the salesperson. These roles are crucial in managing customer interactions, sales processes, and after-sales service, making all the options (A, B, and C) correct.

In Transactional Relationships, the Primary Persons Directly Involved with Customers